Boutique Sales Representative in New York, New York at International Shoppes LLC

International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951.

We are proud to operate across some of the nation's busiest and most dynamic airports, serving travelers from coast to coast. Our current locations include New York’s John F. Kennedy International Airport (JFK) in Terminals 1, 4, and 5; Washington Dulles International Airport (IAD) in Terminal B; Baltimore/Washington International Thurgood Marshall Airport (BWI) in Concourse A-B; Bradley International Airport (BDL) in Connecticut’s Main Terminal; and Houston’s George Bush Intercontinental Airport (IAH) in Terminal D.

As part of our continued growth and expansion, we are excited to welcome several newly acquired operations to our network, including Daniel K. Inouye International Airport (HNL) in Honolulu, Kahului Airport (OGG) in Maui, and additional operations at JFK Terminal 4.

This expanding footprint reflects our commitment to delivering exceptional service in premier travel destinations across the United States. With a presence spanning major metropolitan hubs and world-renowned island gateways, we are excited about the future and the opportunities ahead for both our team members and the travelers we serve.

The Boutique Sales Representative provides excellent and specialized customer service at JFK Airport by engaging with clients to best understand their needs.

The Ideal Candidate:

• MUST have relevant high end luxury retail sales experience and possess exceptional customer service skills
• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
• A powerful communicator, handling clients with personal care, putting them at the center of every decision.
• The ability to meet and exceed sales objectives
• Desire to learn
• Ability to establish a welcoming and approachable luxury environment.

The Expectation:

• Demonstrate a thorough knowledge of the merchandise features and benefits to maximize the sale opportunity
• Create a long-term authentic bond with clients by making them feel the experience is truly about them.
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
• Attend all required training sessions held by the vendor and/or International Shoppes
• Adhere to the company’s loss prevention policies

The Qualifications:

• Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients.
• Being a master of storytelling and the art of asking engaging questions.
• Bilingual language skills; Arabic and /or Korean
• Previous luxury retail sales experience required.
• Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents.
• Ability to effectively communicate with customers, peers and management.
• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

Professional Requirements:

• Minimum of 2 years of luxury retail experience
• Valid passport required, subject to International and/ or Domestic travel.
• Bilingual in English / Arabic and /or English / Korean
• Strong selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work flexible schedule throughout the week

We Offer:

• Full Time
• Benefits: Medical, Dental, 401K
• Merchandise Discounts (30-40%)
• Paid time off
• Positive work environment
• Sign on BONUS
• Base pay + commission, Sales goals

Note: All candidates will be required to complete a thorough Port Authority Security background check.

We are an Equal Opportunity Employer