Solution Owner in Minneapolis, Minnesota at Digital Mass Inc

Who We Are:

Digital Mass is a Salesforce consulting firm focused on Sales Cloud, Service Cloud, Marketing Cloud,

Experience Cloud and Pardot. Our lean approach to software delivery allows us to deliver working

code quickly. Our success stories are with Fortune 500 companies that turn to us to solve their critical

business challenges. These enterprise companies choose us to help them discover the most critical

and productive areas to focus on in their Salesforce implementation. Our service offerings include but

are not limited to, platform enhancements, custom code integrations, implementations, and

transitions from Classic to Lightning that produce results to accelerate growth.

Who were looking for:

As a Solution Owner at Digital Mass, we are looking for someone who will play a key role in helping our

clients maximize their Salesforce investment. You’ll help manage our client relationships and be

responsible for delivering creative, scalable, and maintainable solutions. You will collaborate with

Salesforce developers to define sprint scope and the technical direction for projects.

What You’ll Do:

VTM (Vision, Technology, and Management)

Bridge the gap between the business and tech worlds by working with clients to understand

their Salesforce needs and translate that vision into functional requirements

Translate client business needs, proposals, and project estimates

Identify opportunities where Digital Mass can provide more value for the client

Identify risks and potential roadblocks that will halt or slow the work and coordinate solutions

Ensure the accurate delivery of Salesforce solutions to our clients

Complete declarative-based stories (e.g. permissions, workflows, fields, etc.)

Act as a client advocate by seeking solutions that drive business value and growth

Communicate project status updates internally and externally to client stakeholders, including

budget management

Create user stories and run LeanSF (agile) process meetings

Manage project resource allocations and optimize assignments based on project needs

What You’ll Need:

A 4-year degree (tech-related field preferred)

Practical experience in managing projects and leading teams

Experience translating technical concepts to non-technical and executive audiences

Excellent communication skills and the ability to command a room

Desire to work with Salesforce in a high-energy, rapidly-paced environment

Ability to work both independently and collaborate well with others as a team player

What Will Set You Apart:

1+ years of experience building, using, or developing in Salesforce

You are familiar with the extreme ownership mindset

You know and can use tactical empathy

You have your own solution management playbook and can raise our game

You are Salesforce certified

Benefits & Perks:

Digital Mass is proud to offer our employees and their families a robust benefits package. This

includes generous PTO (eligible to accrue a standard 120 hours in the first year), nine paid

holidays, parental leave, 401(k) with a match and no waiting period, and a range of choices for

fully comprehensive health, dental, and vision coverage.

All employees are eligible for referral and rewards programs, growth training and continuing

education, and performance bonus opportunities to encourage our people to be the best versions

of themselves in and out of work! Additional perks include a monthly parking stipend,

mentorships, company-sponsored events, and complimentary snacks and beverages in o?ce.

Our company operates in-o?ce five days per week in our beautifully renovated and historic North

Loop o?ce. We believe that our best work is done through onsite collaboration and connection

with our colleagues.