Administrative Assistant at Southeast Elevator – West Palm Beach, Florida

Southeast Elevator, the region’s leader in servicing and installing in-home elevators, is looking for a motivated Administrative Assistant to support our growing team. This position plays an important role in a fast-paced environment and requires someone who is adaptable, highly organized, and able to manage multiple responsibilities while maintaining strong attention to detail.

This is an office-based position located in Riveria Beach, Florida.

What You’ll Do

• Answer incoming phone calls and direct them to the appropriate personnel
• Open and distribute incoming mail and UPS deliveries
• Assist with outgoing USPS and UPS shipments as needed
• Follow established communication procedures, guidelines, and policies
• Maintain records of customer interactions, process customer accounts, and file documentation
• Work with contractors and homeowners to gather required information to support Project Manager and Sales in providing accurate quotes
• Provide administrative support to managers, including special projects as requested
• Contact customers to schedule annual maintenance appointments
• Assist with scheduling service appointments and answering related calls
• Build and maintain strong customer relationships through open and professional communication
• Perform basic bookkeeping data entry, including bill processing and accounts receivable follow-up
• Perform other duties as assigned

What We’re Looking For

• Strong interpersonal skills to interact effectively with customers and Southeast Elevator personnel
• Excellent organizational skills with strong attention to detail
• Self-starter with the ability to work independently
• Knowledge of standard office practices and procedures
• Ability to follow written and verbal instructions
• Proficiency in Microsoft Office and Google Sheets
• Strong phone etiquette, call-handling skills, and active listening abilities
• Familiarity with CRM systems and customer service practices
• Customer-focused mindset with the ability to adapt to different communication styles
• Strong written and verbal communication skills
• Ability to multitask, prioritize, and manage time effectively

Knowledge & Skills (Preferred)

• High school diploma or equivalent

Work Environment

• Office-based position with standard business hours

Benefits

• Competitive pay
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Company Holidays
• 401k with company match
• Professional development assistance
• Referral and relocation programs
• Opportunities for advancement

About Southeast Elevator

For over 30 years, Southeast Elevator has been Florida’s leading provider of custom residential elevators. We specialize in designing, building, installing, and servicing elevators that bring accessibility and luxury to homes.

Headquartered in Fort Pierce, FL, we have local installation teams and certified service technicians located across Florida, North Carolina, South Carolina, and Texas.

As a full-service manufacturer, we custom-build residential elevators for both new construction and retrofit projects. Our turn-key solutions make adding an elevator to your home easy and convenient.

Equal Opportunity Employer

Southeast Elevator is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, sex, pregnancy, age, veteran status, religion, national origin, genetic information, disability, sexual orientation, or gender identity. We believe diversity drives innovation and success.