Junior Financial Risk Analyst in sao paulo, São Paulo at PPRO
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Job Description
We are seeking a proactive and detail-oriented Junior Financial Risk Analyst to join our growing team in São Paulo. This is a permanent, hybrid position, requiring three days a week in our São Paulo office. In this role, you will play a crucial part in protecting PPRO and our clients from financial risks and ensuring the integrity of our payment ecosystem.
Your core focus will be on working on the disputes raised by the payment scheme providers, identifying and mitigating fraudulent activities, collaborating across departments to address potential threats, and maintaining the operational and financial health of PPRO’s business. Disputes comprehend the entire lifecycle: from the moment that the consumer opens a complaint with the payment method (alert), to the actual financial movement (chargeback) up until challenging the arbitration.
- Disputes and alerts management: Daily handling of disputes and alerts while acting as the primary user of PPRO's disputes platform, across our global payment methods portfolio.
- Monitoring and Analysis: Daily monitoring of chargebacks and fraud alerts, identifying trends and potential areas of concern.
- Support the Escalation process related to actions required when financial risk KPIs are triggered
- Cross-functional Collaboration: Work closely with internal teams, including Compliance, Treasury, Customer Funds, Account Management, Customer Support, Product and Tech to implement effective risk mitigation measures.
- Data Analysis and Reporting: Utilize data analysis tools and techniques to generate reports and dashboards on risk trends, providing actionable intelligence to management and stakeholders.
- Processes and Tools Improvement: Continuously assess and enhance risk management processes and tools, providing insights to continuously improve the platform, identifying opportunities to strengthen our defenses and promote a secure business environment for PPRO and its clients.
A strong interest in financial risk, payments, and fraud prevention.
Excellent analytical and problem-solving skills.
Ability to communicate effectively with various stakeholders.
Proactive and eager to learn approach.
While not mandatory, previous experience in financial risk, fraud, or payments operations is a plus.
English proficiency is desirable, enabling effective communication in our global environment.
Familiarity with data management tools such as SQL, Python, GoogleBigQuery and Looker Studio. Previous experience in such tools is a plus.