Dental Office Coordinator at Cordental Group – Dubuque, Iowa

We are seeking a highly organized and personable Office Coordinator to join our dedicated team at Riverview Family Dental. The ideal candidate will play a key role in ensuring smooth office operations and providing excellent service to our patients.

• Schedule patient appointments efficiently, managing calendars and coordinating with team members.
• Review treatment items to ensure accuracy and completeness.
• Collect copayments from patients at the time of service.
• Process incoming and outgoing mail promptly and accurately.
• Greet patients warmly and professionally upon arrival.
• Handle phone calls with excellent phone etiquette, answering inquiries and directing calls as needed.

• Experience with insurance verification and patient scheduling preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Professional phone etiquette and customer service orientation.
• Ability to work collaboratively within an 8-member team environment.
• Attention to detail when reviewing treatment items and processing payments.

If you are a motivated individual who enjoys working in a team-oriented environment and has a passion for providing outstanding patient support, we encourage you to apply.