Manager, Clinical Development - London, Ontario at 123Dentist – Toronto, Ontario

Lead the execution of clinical training programs 🏫🦷 across our clinics — focusing on digital dentistry 💻🦷, patient education 📚, dental hygiene optimization 🪥, and integrating orthodontics 😁 for comprehensive care. Reporting to the Senior Manager, you’ll ensure training and workflows are effectively implemented at the clinic level.

🦷 Key Responsibilities

Clinical Training & Implementation

• Train dental professionals on digital workflows & patient education 📲🦷

• Guide teams on best practices with digital scanning technology 🔬

• Support integration of perio, ortho, restorative care 🪥😁

• Coach dental hygiene teams for consistent, top-notch patient care 👩‍⚕️💙

• Deliver virtual 💻 & in-person 🏢 training sessions

• Create documents & guides for best practice adoption 📝

• Provide chairside support for hygiene, orthodontics, and patient scanning 🦷📊

Operational & Workflow Support

• Partner with clinic teams to streamline workflows & communication ⚙️🤝

• Implement systems to improve treatment planning & case acceptance 📈

• Gain buy-in from Office Managers & Doctors 👩‍⚕️🧑‍⚕️

• Follow up to ensure accountability & adoption ✅

Performance & Quality Assurance

• Monitor clinic needs and track training effectiveness 📊

• Ensure adherence to industry standards & regulatory compliance 🛡️

Additional Responsibilities

• Partner with Senior Manager to execute strategic initiatives 🏆

• Stay updated on trends in digital dentistry 💻🦷, hygiene 🪥, orthodontics 😁, and patient care 🩺

• Collaborate with operations & education teams to review clinic training needs 🤝📚

🎓 Education & Credentials

• Active Dental Hygiene License/Registration 🦷

• 10+ years in Dental Hygiene + 5+ years mentoring experience 👩‍⚕️🌟

💡 Skills & Abilities

• Thrive under pressure ⚡, prioritize tasks 📋, collaborate effectively 🤝

• Influence and guide doctors & teams to take action 🦷👩‍⚕️

• Strong presentation & communication skills 🗣️

• Digital scanning experience (iTero preferred) 🔬💻

• Knowledge of regulatory requirements for hygiene teams 📜

• Computer proficient (Microsoft Office Suite 💻)

• Travel up to 80% ✈️ (mostly day travel, some overnight 🌙)

• Experience in orthodontics/clear aligner therapy 😁

• Active driver’s license 🚗; able to lift up to 15 lbs 🏋️

🦷✨ 123Dentist is one of Canada’s largest and fastest-growing dental support organizations, powered by 450+ community-based clinics and 8,000+ team members nationwide, all united by one mission: to make Canadians smile. We provide essential non-clinical support — including HR, marketing, finance, operations, and procurement — so dental teams can focus on delivering exceptional patient care.

Joining 123Dentist means growing your career in a people-first, collaborative environment that offers competitive compensation, strong benefits, and long-term opportunities within a thriving national network dedicated to making a positive impact across communities.

123Dentist is proud to be an equal opportunity employer committed to diversity, inclusion, and accessibility. We welcome candidates from all backgrounds and provide accommodations throughout the recruitment process.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Open role for an existing vacancy.