SpringHill Suites Waco - Front Desk Agent at Aimbridge Hospitality – Waco, Texas
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About This Position
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Guest can settle into the comforts of SpringHill Suites Waco while exploring or conducting business in Central Texas. Conveniently located near Providence Health Center Hospital, our hotel provides easy access to popular attractions such as Magnolia Market at the Silos and Baylor University. Before discovering the excitement nearby or attending a football game at McLane Stadium. Guest can take a moment to complete any lingering work tasks. Using their suite's work desk and free high-speed Wi-Fi. Guest can relax in our suite's living area afterwards while browsing the premium cable and movie options offered on our flat-panel TVs. In the morning, stop by our free breakfast buffet for some delicious hearty and healthy options such as waffles, eggs, pastries and fresh fruit. Guest can work up a sweat using the equipment found at our fitness center, open 24 hours for their convenience. No matter what brings travelers in to town, they can enjoy the sweet life at SpringHill Suites Waco Woodway.
Application deadline for Colorado positions: