Deposit Operations Specialist at North Easton Savings Bank – South Easton, Massachusetts

Here at North Easton Savings Bank, we exist to invest our time and resources locally and to improve the quality of living, working and raising a family in each of the communities we serve. Deeply rooted within our communities, we strive to deliver exceptional customer service while forming lasting and meaningful relationships with our customers and community partners through our service-focused model.

We take great pride in being recognized as a Top Place to Work. Our commitment to growth and innovation extends well beyond the communities we serve and the products and services we offer. Whether you are a seasoned professional or just starting out, by joining the NESB team today, you're taking a step towards investing in your tomorrow.

Shop Local. Bank Local. Work Local.

Position Summary:

As a Deposit Operations Specialist, you’ll play a critical role in ensuring the accuracy, security, and efficiency of our daily banking operations.

This position is ideal for someone looking to build or grow a career in banking operations, with exposure to payments, compliance, and core digital and deposit banking systems. You’ll work closely with branches and internal teams while developing expertise in high-impact operational processes.

What You’ll Do

In this role, you’ll support a variety of essential deposit and digital operations functions, including:

• Process and verify daily banking transactions, including wire transfers, check deposits, and electronic payments
• Review reports and system activity to ensure accuracy, completeness, and compliance with regulations
• Monitor and resolve transaction exceptions, including mobile deposits, high-dollar items, and rejected transactions
• Support regulatory processes such as Reg CC holds, levies, and other legal requests
• Respond to internal and external inquiries, providing timely and professional service to branches and customers
• Assist with foreign currency transactions and check collections
• Maintain accurate and organized records in accordance with bank policies and audit requirements
• Partner with internal teams to research and resolve discrepancies
• Contribute to process improvements and operational efficiency initiatives

To thrive in this role, you will need:

• High school diploma or equivalent
• 1+ year of experience in banking
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency with Microsoft Office (Excel, Word, Outlook)

Preferred Qualifications

• Experience in deposit operations, payments, or back-office banking functions
• Familiarity with check processing, wires, or electronic payment systems
• Exposure to banking regulations (e.g., Reg CC) or compliance processes
• Experience with core banking systems
• Familiarity with Smartsheet

The pay range for this position is based on the lowest to highest salary we in good faith believe to pay for this position at the time of this posting. We may ultimately pay more than the posted range and the range may be modified in the future. An individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay.

Physical Demands

This position is an office-based position in terms of physical demand. Employees are expected to be able to operate their fingers and hands to perform functions such as typing, writing, and filing. Employees must also be able to move throughout the office with ease while also being able to sit for extended periods of time. Employees must be able to see and hear in an office setting that does include much noise going on around one’s workspace. While this job is mainly clerical, there are instances in which employees must be able to transport up to 20 pounds.

Work Environment

This job operates in a bank branch office. It is a professional environment.

Note

The above is a description of the ordinary duties of the position. It should be expected that from time-to-time other duties (both related and unrelated to the above) may be assigned and are therefore required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.