Individual Giving Manager - Non-Profit Healthcare at Boston Health Care for the Homeless Program – Boston, Massachusetts

Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Position Overview:
BHCHP seeks a donor-focused and results-oriented Individual Giving Manager to grow its fundraising and engagement strategies for individual mid-level donors. Reporting to the Director of Major Gifts, the Individual Giving Manager will focus on expanding our base of individual donors giving under $10,000 annually. The Individual of Giving Manger will develop and manage a portfolio of donors and prospects, will be responsible for stewardship efforts and donor outreach, and will create meaningful donor engagement experiences.

Responsibilities:

Appeals & Individual Fundraising

• Grow and manage a portfolio of individuals donors who contribute gifts under $10,000 annually;
• Collaborate with the Communications Team and Development Operations Team to execute annual giving appeals (via electronic and print strategies, such as print mailings, social media campaigns, emails, newsletters, and face-to-face pitches, etc.) with a goal of acquiring new donors and retaining existing donors;
• Collaborate with the Development Operations Team to ensure timely execution of a production schedule of direct and digital marketing activities for fundraising campaigns;
• Work with the Communications Team to write compelling content and design multimedia engagements through social media;
• Work with the Director of Major Gifts and Special Events Manager to plan new fundraising strategies and leverage existing events to increase mid-level donor engagement, including BHCHP’s Marathon Team, Annual Gala, and Emerging Leaders events;
• Identify opportunities to solicit individual donations before, during, and after events; and
• Represent BHCHP at external events in the community.

Donor Cultivation and Stewardship

• Serve as primary point of contact for ELB leadership, working in collaboration with Development Team colleagues and Communications Manager to increase involvement, support, and stewardship of a diverse group of young professionals in the Greater Boston area;
• Set and monitor specific goals for Emerging Leaders Program including membership, engagement, and fundraising;
• Oversee BHCHP’s Boston Marathon program, including leading recruitment of runners, runner and donor engagement, and stewardship of team supporters;
• Set and monitor specific goals for Emerging Leaders Program including membership, engagement, and fundraising
• Conduct personal outreach, with an emphasis on face-to-face meetings, to all prospective, new, and existing donors to welcome and thank them for their gifts;
• Coordinate personalized outreach to lapsed donors to make the case for renewed support;
• Engage with community groups (schools, churches, and local organizations) to share BHCHP’s work and identify opportunities donations and for members to become involved; and
• Collaborate with the Director of Major Gifts to identify and cultivate mid-level donors who may be major donor prospects.

Reporting & Data Management

• Utilize BHCHP’s donor database platform to track all donor information in a timely way;
• Set and monitor annual performance benchmarks to increase BHCHP’s individual donor base and individual giving;
• Collaborate with the Development Operations Team to monitor the performance of individual giving strategies and appeals; and
• Leverage donor data to create targeted strategies for various constituencies.

Qualifications

Education and Experience:

• Bachelor's degree required

• At least 3+ years of development experience working in donor-facing positions

Skills and Abilities:

• Proven track record of engaging and retaining donors;
• Excellent organizational skills and attention to detail;
• Strong oral and written communication skills with a comfort level with public speaking and presentations;
• Excellent project management skills with an emphasis on the ability to manage multiple co-occurring projects;
• Ability to handle confidential donor information with discretion, integrity and sensitivity;
• Must be proficient in Raisers Edge and able to run reports, , Microsoft Outlook, Word, PowerPoint, and Excel;
• Track record of effective collaboration with peers, ability to build trust-based relationships internally and externally;
• Strong commitment to the mission of BHCHP and/or knowledge of issues relating to healthcare, poverty, and homelessness; and
• Access to a vehicle preferred.

• The compensation ranges from $60,000 and up annually and increases based on years of experience.
• BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.