Call for Proposals: IT Services for Apple Ecosystem Training in NYC in New York, New York at HISPANIC FEDERATION, INC.

NewSalary: $46489 - $46489Employment Type: ContractExperience Level: NoneMinimum Education: None
HISPANIC FEDERATION, INC.
New York, New York, 10005, United States
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Job Description

Position Description: About Hispanic Federation:
Hispanic Federation (HF) is the nation’s premier Latino nonprofit membership organization. Founded in 1990, HF seeks to empower and advance the Hispanic community support Hispanic families and strengthen Latino institutions through work in the areas of education, health, immigration, civic engagement, economic empowerment, and climate justice. Hispanic Federation serves as a national model for Latino social, political, and economic empowerment. With a strong presence in New York, Florida, North Carolina, Puerto Rico, and other key states throughout the U.S., HF works to uplift millions of Hispanic children, youth, and families across the country. In addition, our Washington, DC office gives HF a true national advocacy presence. HF works locally, state-wide, and nationally to strengthen Latino nonprofits, promote public policy advocacy, and bring to scale a portfolio of innovative community programs.

Background:
HF is concluding a pilot program for Apple ecosystems training at CUNY In the Heights (NYC/Inwood) where community members and students have had the opportunity to learn from a variety of digital skilling courses. From learning the basics of Mac’s distinct operating system and efficiency programs to advanced skills like coding in the Swift programming language, the goal of this program is to provide free, high-quality access, education and career advancement services for New York City residents. HF is planning to expand these services in 2027 to two additional locations in the Mott Haven, Bronx and Jamaica, Queens.

Services Sought:
Through this call for proposals, HF seeks to identify and contract a consultant who will network, manage and secure 105 MacBook Air devices, 105 iPads, stored in 8 laptop carts distributed throughout the three program locations. Specific services sought include:
  • Developing a tracking system for the devices
  • Device setup & labeling
  • Utilizing Jamf Pro as the Mobile Device Management service
  • On-demand hotline for virtual troubleshooting
  • In-person trips to troubleshoot & resolve issues
  • Frequent travel between program sites
  • Streamlined communication with program instructors and program directors
  • Installing relevant applications for training equipment
  • Developing optimized login system for trainees across program sites
  • Training basic IT & cybersecurity for program instructors
  • Periodic inventory audits, software updates and device health checks (monthly, quarterly or after each cohort)
  • Password reset procedures and account recovery
  • Device refresh and reconfiguration between cohorts
  • Coordination with locations' IT teams for internet assessment, set up and troubleshooting network performance
  • Monthly support metrics reporting

Submission Deadline: November 20, 2026

Funds Available: $46,489

Consultant Qualifications:
  • Demonstrated expertise in Jamf Pro mobile device management for computer labs and/or training programs
  • Proven experience in computer lab set up, including creating physical and cyber security protocols
  • Experience with troubleshooting and managing Apple products

Proposal Requirements:
Interested trainers are invited to submit a proposal that includes the following:
  1. Company Information: Name, contact information, and a brief professional bio.
  2. Experience and Qualifications: A summary of relevant experience, including previous workshops or trainings facilitated.
  3. Device Management: An outline of your proposed approach
  4. Budget: Total cost for designing and delivering the workshop series, including time for planning meetings with Hispanic Federation. If billing hourly, please include justification for loaded hourly rate (salary, benefits, and other costs inherent in the hourly rate).

Recommended: HF encourages participation by certified MWBE vendors and welcomes proposals from qualified diverse businesses. If MWBE-certified, proof of MWBE certification will be required.

Evaluation Criteria:
Proposals will be evaluated based on the following:
  • Alignment of the proposed workshop with the needs of HF’s nonprofit network.
  • Trainer’s expertise and experience in nonprofit capacity building and resource development.
  • Quality and creativity of the proposed workshop design.
  • Cost-effectiveness of the proposal.
  • Commitment to equity and inclusivity in training.

Timeline:
  • November 20, 2026: Consultant proposals due
  • December 4, 2026: Consultant proposal selected
  • December 4 – 13, 2026: Scope of Work defined; contract negotiated and fully executed
  • December 15 – January 5, 2027: Tracking system developed, devices networked, laptop carts ready to be deployed
  • January 7 – 18, 2027: Devices deployed to training sites, physical and cyber security protocol trainings for site staff
  • January 19 – 22, 2027: Additional physical & cyber security protocols
  • January 25, 2027: Training courses begin, availability of hotline during course hours commences
  • February - December 2027: Ongoing device management & troubleshooting

Submission Instructions:
Please submit your proposal via email to Peter Michelen, Workforce Initiatives Program Director at pmichelen@hispanicfederation.org by November 20, 2026.

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Job Location

New York, New York, 10005, United States

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