Event Associate in Syracuse, New York at Friends of Rosamond

Event Assistant

Position Description: The Event Assistant provides support to the Friends of the Rosamond Gifford Zoo Development Team. This energetic and organized individual assists with set-up, tear-down, event logistics and guest services to ensure smooth operations leading up to and on event days.

Essential Job Functions:

• Exceptional and respectful customer service with donors, staff, vendors, volunteers and guests of the zoo.
• Support the Development Team in the planning and execution of fundraising and gate driver events at the Rosamond Gifford Zoo.
• Effectively handles questions from guests, vendors, and volunteers while representing the Friends of the Rosamond Gifford Zoo during events.
• Support event volunteers through set up and tear down operations, including set-up and removal of tables and chairs for events, as well as signage, games, and decorations.
• Assists with day-to-day event needs such as volunteer and vendor liaising, tabling opportunities, exhibit monitoring, and crowd control as well as set-up and clean up.
• Scans and sells tickets to event guests to ensure that only those who have purchased tickets are admitted.
• Promotes the zoo and its mission.
• Adheres to Zoo policies and protocols.

Desired Training and Experience:

• Excellent organizational, oral and written communications skills.
• Excellent judgment and critical thinking skills.

Skills / Knowledge Required:

• Ability to work autonomously, as well as with a team, to achieve established goals.

Minimum Qualifications:

• Must have excellent interpersonal communication skills.
• Must thrive in a team environment.
• Must have the ability to ring in orders and settle checks on Point-of-Sale system.
• Must possess the ability to count money and make correct change.
• Ability to work safely in a fast-paced environment.
• A flexible work schedule to include evening hours, weekends and holidays as needed