Outpost Clerk in Ketchikan, Alaska at Three Bears Alaska Inc

The Outpost Clerk stocks, merchandises, and sells Outpost products while providing excellent customer service and maintaining department organization, security, and accuracy. This position supports assigned firearm sales, background checks, logging, inventory, transfers, and recordkeeping activities only after completing required training and receiving Company authorization, in accordance with applicable procedures and requirements.

• Stock, align, rotate, recover, and merchandise Outpost products while maintaining accurate signage and organized sales and back-stock areas.

• Provide prompt and courteous customer service and assist with routine product questions and requests.

• Process customer transactions accurately and follow required cash-handling, high-ticket item, safety, security, and loss-prevention procedures.

• Perform firearm sale, background-check, logging, inventory, transfer, and recordkeeping processes only after completing required training and receiving Company authorization, in accordance with applicable procedures and requirements.

• Maintain secure handling, storage, transaction, and transfer practices for firearms and other controlled or high-value merchandise.

• Move merchandise using approved carts and manual pallet jacks and maintain clean and orderly department areas.

• Promptly escalate firearm-process, inventory, security, transaction, customer, or compliance concerns to the Outpost PIC or Store Management.

• Complete and maintain all Company-required training and authorization applicable to firearm sales, background checks, recordkeeping, inventory, transfers, and other assigned Outpost duties.

• Follow written and verbal instructions, established safety procedures, and Company operating standards.

• Maintain attention to detail, organization, and a clean and safe work area while adapting to changing priorities.

• Assist with other store functions as assigned, consistent with position responsibilities and qualifications.

• Must complete and maintain all Company-required training and authorization applicable to assigned Outpost duties.

• High School Diploma or GED preferred.

• Ability to provide professional customer service, accurately process transactions, maintain detailed records, and follow established safety, security, and compliance procedures.

Three Bears Alaska is a family-owned chain of Alaskan grocery stores with so much more. We are committed to providing customers with quality goods and services at the lowest possible price. We strive to meet the needs of our customers by offering a diverse range of products and exceptional customer service. With multiple locations throughout Alaska, Three Bears Alaska, Inc. is dedicated to serving the local community and creating a positive shopping experience.

• Health insurance

• Dental insurance

• Vision insurance

• Colonial Life Elective Benefits

• 401(k)

• Paid time off

• Holiday Pay

• Automatic raise of $1.00/hr every 1,040 hours worked

Auto raises will be provided based on straight-time hours worked until top of pay scale is reached.

Starting at $16.00/hr (DOE)

• Full-time/Part-time

• Schedule may include early mornings, evenings, nights, weekends, and holidays based on store and department needs.

• LOCATION: In person

• Reliably commute or planning to relocate before starting work (Required)

Work is performed primarily in a retail store environment with concrete and/or tile flooring. The position requires standing and walking for extended periods, frequently bending, reaching, pushing, pulling, grasping, and performing repetitive hand motions. Employees must be able to frequently lift and carry merchandise weighing up to 20 pounds and occasionally lift and carry up to 50 pounds. Duties may involve handling firearms and other controlled or high-value merchandise in accordance with Company procedures and authorization. Employees must be able to read labels, signs, order information, transaction records, and electronic records and hear and communicate with customers and team members, including recognizing equipment alarms, warnings, and audible safety signals. Forklift operation may be required when assigned and authorized. Work may include exposure to outdoor weather, coolers/freezers, cleaning chemicals, noise, moving equipment, and other conditions typical of retail operations.

Three Bears Alaska, Inc. is an Equal Opportunity Employer. Qualified applicants and employees will receive consideration without regard to protected status under applicable law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.