Sr. Technical Writer and Document Consultant in St.Paul, Minnesota at ATA Services Inc

ATA Services, Inc., is looking for a Senior Technical Writer and Workforce Documentation Consultant for our client Minnesota's Office of Inspector General. This position is full-time, long-term and in-office for a short period at the beginning of the contract, after which telework will be an option.

The pay rate range is $30-$45.

Job Overview: Develop, revise, and standardize position descriptions, standard operating procedures, and other documents needed to prepare supervisors and frontline employees to conduct program integrity audits. This individual would work in tandem with the Senior Training and Workforce Readiness Consultant to ensure that workforce documentation and training materials reflect consistent responsibilities, procedures, and performance expectations.

Primary Responsibilities:

· Position descriptions: Draft and refine position descriptions to clearly define duties, qualifications, decision-making authority, reporting relationships, and supervisory responsibilities, in coordination with leadership and human resources.

· Standard operating procedures: Work with subject matter experts to document audit workflows, evidence review, documentation requirements, quality assurance, escalation processes, and supervisory approvals.

· Workforce readiness documents: Develop onboarding guides, desk references, checklists, process maps, templates, and job aids that employees can use during training and daily work.

· ·Training alignment: Coordinate with the training consultant to align written procedures with the curriculum, practical exercises, and employee readiness standards.

· Document review and consistency: Review existing materials, identify gaps or conflicting instructions, and establish clear language, consistent formatting, and accessible document structures.

· Document maintenance: Establish a practical process for document ownership, review, approval, version control, and updates.

The ideal candidate would have substantial experience translating complex government, audit, compliance, or operational requirements into clear, usable documents. They should

be skilled at interviewing subject matter experts, reconciling input from multiple stakeholders, and managing concurrent drafting and review assignments.

ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.