Lead Case Manager at Chicanos Por La Causa – Los Fresnos, Texas

THE ROLE THAT SETS THE STANDARD FOR CARE & ADVOCACY. YOU guide the work so vulnerable youth and families can thrive!

The mission of CPLC's Office of Refugee Resettlement (ORR) is to promote the health, well-being, and stability of refugees, unaccompanied alien children, and other eligible individuals and families, through culturally responsive, trauma-informed, and strengths-based services. Our vision is for all new arrivals to be welcomed with equitable, high-quality services and resources so they can maximize their potential.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE? As the Lead Case Manager, you will be the operational backbone of our case management team. You will:

Provide day-to-day leadership, guidance, and supervision to case managers.

Train new staff, reinforce policy compliance, and ensure best practices are consistently applied.

Use professional judgment to support new and ongoing reunification processes.

Coordinate with multidisciplinary partners to ensure safe, well-informed decision making for youth and families.

Help uphold ORR standards and ensure timely, effective case documentation and communication.

Your work directly influences the trajectory of each child’s reunification experience and contributes to a system that values compassion, resilience, and safety.

WHO YOU ARE? You are detail-oriented, compassionate, structured, and committed to serving vulnerable populations through a trauma-informed lens. You thrive in collaborative environments, can make sound decisions in complex situations, and understand the importance of cultural humility. You lead by example and uplift the team around you.

MINIMUM QUALIFICATIONS AND COMPETENCIES

Essential Skills Required

• Excellent organizational, time management, and communication skills; written and verbal (English & Spanish)
• Master’s degree in the behavioral sciences, human services or social services fields or bachelor’s degree
• Minimum 2 years progressive employment experience that demonstrates supervisory and case management experience
• One (1) year or more Office of Refugee Resettlement (ORR) experience
• 2-5 years’ experience recording case management activities
• 1 year or more experience as a case manager working with children
• Experience working with immigrant populations and child welfare, preferred
• Must be bilingual in English and Spanish and be prepared to demonstrate their proficiency
• Must be authorized to work in the U.S.
• Must be able to travel within the Continental United States (CONUS)
• You must complete a favorable Background Investigation (BI), pre-employment drug screening and may be required to obtain and maintain a Secret Clearance
• A valid driver’s license and clean driving record is required

WHAT DOES CPLC OFFER YOU AS A VALUED EMPLOYEE? We recognize that our success is driven by great talent, and we are committed to offering comprehensive benefits to support you and your family:

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.

Full-time employee’s benefits below:

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
Identity Theft Protection& Voluntary Benefits

Join a mission that truly changes lives. Apply TODAY and become part of the CPLC family!

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.