CSR - 2nd Shift in Milan, Tennessee at Sunland Logistics Solutions, Inc.
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Job Description
Always provide a safe and clean workplace.
Work and schedule containers in accordance with client’s expectations.
Ensure all Live loads have appointments times, and they are communicated to the Receiving Dock Team Leader.
Maintain performance at or above Receiving’s KPIs.
Make Container’s ASNs available prior to the actual receipt.
Reconcile OS&D within 1 hour of the trailer/container’s unload completion time.
Close OS&D within 4 hours of the receipt.
Document OS&D onto the Smart Sheet by the end of the business day.
Process Problem Freight within 48 hours of receipt.
Ensure all problem freight is in the problem freight area and is organized and Identified
Manage all activities associated with ASN closures.
Perform periodic audits and system analysis to ensure procedural discipline and accuracy regarding procedural compliance and client’s expectations.