Collision Center Manager in Winter Haven, Florida at Dodge Chrysler Jeep of Winter Haven

We are seeking a highly skilled and experienced Collision Center Manager to lead our team of technicians and administrative staff. If you are already an experienced manager—or an assistant ready to step into a management role—we want to hear from you!

Very competitive pay plan with performance incentives
Medical, Dental, and Vision benefits
401(k) retirement plan with company match
Paid vacation and holidays
Paid training and career growth opportunities
Comfortable and supportive work environment

Oversee day-to-day operations of the collision center
Hire, train, and manage a strong team of technicians and administrative staff
Ensure all repairs are completed to the highest quality standards and in a timely manner
Write and review damage estimates; manage Direct Repair Programs (DRPs) for insurance companies
Build and maintain positive relationships with customers, insurance companies, and other Mahalak Auto Group dealerships in the area
Monitor expenses, billing, and overall shop profitability
Continuously improve operations, processes, and customer satisfaction

• 3+ years of experience in the collision repair industry (management experience preferred)
  
• Strong leadership skills with integrity, respect, empathy, courage, and gratitude
  
• Excellent communication, customer service, and team-building skills
  
• Knowledge of new vehicle repair technologies and solid understanding of estimating processes
  
• Proficiency in CCC and other shop management systems
  
• I-CAR Certification preferred
  
• Professional appearance and work ethic
  
• Authorized to work in the USA; must pass background check, MVR, and drug screen
  

If you’re motivated, detail-oriented, and ready to grow with a respected, family-owned auto group, we encourage you to apply today!