Maintenance Director in Pensacola, Florida at Bowden Living, LLC

Bowden Living is part of The Bowden Companies, a family-owned organization headquartered in Phenix City, Alabama. We are committed to providing exceptional living experiences through quality property management, strong relationships, and a people-first approach.

As we continue to grow, we're building a team of dedicated professionals who share our commitment to integrity, accountability, and excellence.

At Bowden Living, we believe exceptional communities start with exceptional people.

About the role

As our Maintenance Director, you'll oversee the daily maintenance operations of an apartment community, ensuring our buildings, apartments, amenities, and grounds are maintained to the highest standards.

You'll lead the on-site maintenance team, coordinate apartment make-readies, manage service requests, and oversee preventive maintenance programs.

This is a hands-on leadership position that requires strong technical skills, organization, and a commitment to providing outstanding service to our residents.

What you'll do

Maintenance Operations & Apartment Readiness

• Oversee daily maintenance operations, including service requests, repairs, and apartment make-readies.
• Coordinate apartment turns to ensure vacant units are prepared for new residents on schedule.
• Perform and oversee repairs involving HVAC, plumbing, electrical systems, appliances, carpentry, and general building maintenance.
• Conduct inspections to ensure apartments meet Bowden Living's quality standards before move-in.
• Prioritize and respond to maintenance emergencies and resident service requests.

Preventive Maintenance & Property Standards

• Develop and maintain preventive maintenance schedules for building systems, equipment, and community amenities.
• Conduct regular property inspections to identify maintenance needs and safety concerns.
• Ensure community grounds, common areas, amenities, and buildings are clean, safe, and well-maintained.
• Maintain accurate maintenance records and work orders using property management systems.
• Identify potential equipment failures and recommend proactive solutions.

Team Leadership

• Supervise, train, and support on-site maintenance technicians and groundskeeping staff.
• Assign daily responsibilities and ensure work is completed efficiently and to established standards.
• Provide coaching, feedback, and opportunities for professional development.
• Promote a positive team environment built on accountability, teamwork, and pride in workmanship.

Vendor & Budget Management

• Coordinate with outside contractors and service providers as needed.
• Assist with obtaining bids and overseeing vendor work.
• Monitor maintenance inventory, supplies, and equipment.
• Support the Community Director in managing maintenance expenses and identifying cost-saving opportunities.

Safety & Resident Experience

• Ensure maintenance activities follow applicable safety regulations and company policies.
• Maintain safe working conditions and promote proper use of tools and equipment.
• Respond professionally and promptly to resident maintenance concerns.
• Partner with the Community Director to deliver an exceptional resident experience.

What We're Looking For

Required Qualifications

• At least 3 years of multifamily or commercial property maintenance experience.
• At least 1 year of maintenance leadership or supervisory experience.
• Strong hands-on knowledge of HVAC, plumbing, electrical, appliance repair, carpentry, and general maintenance.
• EPA 608 Universal Certification required.
• Experience coordinating apartment make-readies and managing service requests.
• Strong organizational, problem-solving, and time management skills.
• Ability to lead a team while remaining actively involved in maintenance operations.
• Valid driver's license.

Preferred Qualifications

• Certified Apartment Maintenance Technician (CAMT) designation.
• HVAC trade certification or advanced mechanical systems experience.
• Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification.
• OSHA 10 certification.
• Experience with Entrata, Leonardo247, or similar maintenance management software.

• similar maintenance management software.

We're looking for someone who:

• Takes Ownership: You treat the community like it's your own and take pride in maintaining its appearance and functionality.
• Leads by Example: You're willing to roll up your sleeves, work alongside your team, and help others succeed.
• Puts People First: You understand that quality maintenance directly impacts the resident experience.
• Stays Organized: You can balance service requests, apartment turns, preventive maintenance, and team responsibilities.
• Solves Problems: You approach challenges with a positive attitude and focus on finding solutions.
• Values Integrity: You do what's right, follow through on commitments, and take pride in doing quality work.

At Bowden Living, we recognize that our maintenance teams play a vital role in creating communities our residents are proud to call home.

We offer:

• Competitive compensation based on experience
• Performance-based bonus opportunities
• Medical, dental, and vision insurance
• Life insurance benefits
• 401(k) with company contribution
• Paid time off and company holidays
• Tool and equipment allowance
• Employee rent discount opportunities, where applicable
• Professional development and certification support
• Opportunities for career growth within an expanding organization
• A supportive, people-first workplace where your contributions matter