Director, Clinical Tech Enablement (TN Preferred) in Nashville, Tennessee at Matter Health

About Matter Health

Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities.

Our mission is simple: improve healthcare access by meeting patients where they are and building trusted relationships within the communities we serve. We are growing rapidly across Tennessee and are building a team of mission-driven professionals who thrive in fast-paced, people-centered environments.

Total Healthcare. Where you live.

About the Role

Matter Health is seeking a Director, Clinical Technology Enablement to support clinical operations scalability, workflow optimization, technology adoption, and operational enablement across our growing care delivery footprint. This strategic leadership role partners closely with clinical, operational, and technology teams to improve workflow efficiency, provider experience, operational consistency, and implementation success across multiple markets.

We are looking for a strong operator and collaborator who thrives in high-growth healthcare environments, enjoys building scalable systems and workflows, and is passionate about improving healthcare access for underserved communities.

This role supports operational and clinical enablement initiatives across Matter Health centers and markets. Preferred candidates are located within the Southeast region, with occasional travel expected for onsite support, workflow implementation, training, and operational initiatives.

What You'll Do

• Lead clinical technology adoption, workflow optimization, and operational enablement initiatives across multiple markets

• Partner closely with clinical leadership, operational teams, and technology stakeholders to improve workflows and operational efficiency

• Identify workflow gaps, operational friction points, and opportunities for scalable process improvement

• Support implementation and optimization of clinical systems, operational tools, and workflow processes

• Develop training resources, onboarding materials, and enablement strategies for clinical and operational teams

• Lead change management initiatives related to workflow transformation and technology adoption

• Collaborate cross-functionally with clinical operations, providers, population health, recruiting, IT, and executive leadership teams

• Support operational scalability initiatives as Matter Health continues expanding into new markets

• Assist with reporting visibility, operational consistency, and workflow standardization initiatives

• Foster a collaborative, mission-driven culture focused on operational excellence, accountability, and patient impact

Qualifications

• 5+ years of experience in healthcare operations, clinical transformation, clinical enablement, or healthcare technology implementation

• Experience supporting multi-site healthcare operations or decentralized clinical environments

• Strong understanding of clinical workflows, provider operations, and operational process improvement

• Experience leading workflow optimization, operational improvement, or change management initiatives

• Strong organizational, project management, and operational execution skills

• Excellent communication and relationship-building abilities

• Comfortable working in fast-paced, high-growth environments

• Ability to manage multiple priorities while maintaining operational attention to detail

• Passion for improving healthcare access and serving underserved communities

• Bachelor’s degree preferred

Strongly Preferred

• Experience in value-based care, population health, primary care, or community-based healthcare

• Experience supporting EHR/EMR optimization or clinical systems implementation

• Experience developing training, onboarding, or provider enablement initiatives

• Familiarity with workflow automation, healthcare analytics, or operational reporting tools

• Experience supporting change management or organizational transformation initiatives

• Startup or scaling healthcare organization experience

• Lean, Six Sigma, Agile, or formal change management experience preferred

Why Matter Health

We believe that where someone lives should never determine the care they receive. Every team member at Matter Health plays a role in improving healthcare access for older adults who have historically been underserved by traditional healthcare systems.

This is not just a mission statement — it is the work we do every day.

Total Healthcare. Where you live.

Working at Matter Health

We’re committed to supporting the whole person — at work and beyond. Benefits for full-time team members begin the first of the month following your start date.

Health & Wellness

• Medical, dental, and vision coverage

• Employer-funded HSA and FSA options

• Employer-paid life and disability insurance

• Voluntary illness, accident, and hospitalization coverage

• Access to Matter Health’s in-person and virtual care services

Financial Security

• Competitive compensation

• 401(k) with company match beginning at day 60

• Access to financial wellness resources and support

Time Away

• Up to 4 weeks of PTO

• 10 paid company holidays

• 2 volunteer days annually to support causes meaningful to you

Eligibility is based on full-time employment status. Additional details will be shared during the interview process.

Equal Opportunity Employer

Matter Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and are committed to fostering an environment where every team member feels valued, respected, and supported.