Senior Network Software Engineer in Ann Arbor, Michigan at Internet2

Senior Network Software Engineer

An advanced non-profit technology community founded in 1996 by the nation’s leading higher education institutions, Internet2 provides a collaborative environment for U.S. research and education organizations to solve shared technology challenges and develop innovative solutions supporting their research, educational, and community service missions. Today, Internet2 stands at the intersection of infrastructure and innovation, operating a state-of-the-art national research and education network while simultaneously advancing a comprehensive service portfolio spanning trust and identity solutions, cloud programs and services, research engagement initiatives, and community-building programs. This integrated approach enables Internet2 to deliver unique value that empowers its diverse membership, including universities, government agencies, regional networks, corporations, and leading research and education organizations.

The Senior Network Software Engineer is an individual contributor within Internet2's Infrastructure Systems and Services (ISS) group, sitting on the Platforms and Automation subteam. This role is fundamentally a software engineering position applied to network service delivery: you write code, build automation pipelines, and develop platform integrations that accelerate how Internet2 provisions and operates services across its national R&E infrastructure.

The successful candidate is a strong programmer, preferably in Python, who brings enough network fluency to work effectively with network engineers and understand the domain. You don't need to be a career network engineer, but you should be comfortable reasoning about how networks work and motivated to learn more. Familiarity with containerization and cloud-native tooling (Kubernetes, Docker) is highly valued. Experience with Cisco NSO or similar network orchestration platforms is a genuine plus, though not a prerequisite.

Principal Responsibilities

• Design, develop, and maintain network service automation packages and workflows using Python and related tooling, including service lifecycle management, collaborating with network engineers across multi-vendor environments.

• Collaborate with ISS team members on Periscope and related platform initiatives, and with Network Services team members on infrastructure services that leverage the NSO automation framework, contributing to service design reviews, technical roadmaps, capability planning, documentation, and community presentations.

• Build and maintain automation tooling, scripts, and CI/CD pipelines using Python, Docker, and Kubernetes to support infrastructure-as-code practices across network service delivery.

• Contribute to platform engineering efforts including containerization (Docker/Kubernetes), API development, and integration of automation systems with orchestration and monitoring platforms.

• Support operational activities including on-call rotation, incident response, root cause analysis, and continuous improvement of network reliability and automated service delivery.

• Other duties as assigned.

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical field, or equivalent professional experience.

• 5+ years of progressive experience in software engineering, platform engineering, network automation, or equivalent experience, with demonstrated focus on building production-grade systems.

• 2+ years of Python as a primary development language.

• Hands-on work with CI/CD pipelines (GitLab CI, GitHub Actions, Jenkins, or similar tools).

• Familiarity with containerization and orchestration platforms, particularly Kubernetes and Docker, in a production or near-production context.

• Experience with version control (Git) and collaborative software development practices including code review, branching strategies, and documentation.

• Strong written and verbal communication skills, with the ability to convey complex technical concepts to both engineering and executive audiences.

• Must be able to work in a remote environment and support a team distributed across multiple time zones.

• Domestic travel 2-4 times per year.

• A cover letter must be attached.

Preferred Qualifications

• Experience with Cisco NSO or similar network orchestration platforms, including service package development or workflow automation.

• Experience with Workflow Orchestrator (WFO) or comparable workflow automation platforms.

• Experience with the Trusted Infrastructure Program.

• Meaningful exposure to networking concepts and protocols, sufficient to collaborate effectively with network engineers and understand service delivery requirements. Working knowledge of BGP, MPLS, IP routing, or related technologies is a strong asset.

• Background in a research and education (R&E) network environment, Internet exchange, large-scale carrier, or ISP context.

• Experience with infrastructure-as-code tools such as Ansible, Terraform, Salt, or equivalent.

• Knowledge of optical networking and multi-layer service provisioning concepts.

• Experience with observability and monitoring toolchains such as Prometheus, Grafana, InfluxDB, or Elastic Stack in a network context.

• Relevant certifications such as Cisco DevNet Professional, CCNP/CCIE, CKA/CKAD, or equivalent.

• Experience contributing to or maintaining open-source automation tooling or technical publications.
  

As a full-time employee, you will be eligible to participate in Internet2’s employee benefits program effective on your start date in accordance with the terms and conditions of each plan.  The program currently includes medical, dental, life, vision and disability insurances, a health spending account program, sick time, vacation time and a tax deferred retirement plan.

Expected Hiring Range: $125,600 – $141,300

Starting salary is typically within the first quartile of the range and varies based on experience.

Pay Grade: IT-5

For pay transparency purposes, the full salary range is: $125,600 – $188,400

Internet2 is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.