Field Service Technician in Annapolis Junction, Maryland at Cummins-Wagner Co Inc
NewSalary: $28.00 - $38.00/hrJob Function: Skilled Labor
Cummins-Wagner Co Inc
Annapolis Junction, Maryland, 20701, United States
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Job Description
Join our Team of Employee Owners!
Why work for a company when you can own it?
Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the industrial, process, heating, cooling markets, and the waste water industry.
Job Title: Field Service Technician
Department: Maryland Service Department
Location: Annapolis Junction, Maryland
Reports To: Service Manager
Job Overview
The Field Service Technician is a highly motivated and technically skilled professional with experience in industrial control, Variable Frequency Drives (VFDs), pump systems, and electro-mechanical equipment. This individual is responsible for troubleshooting, repairing, commissioning, and maintaining commercial and industrial pumping systems, control panels, motors, and VFDs while providing exceptional customer service in the field.
Job Title: Field Service Technician
Department: Maryland Service Department
Location: Annapolis Junction, Maryland
Reports To: Service Manager
Job Overview
The Field Service Technician is a highly motivated and technically skilled professional with experience in industrial control, Variable Frequency Drives (VFDs), pump systems, and electro-mechanical equipment. This individual is responsible for troubleshooting, repairing, commissioning, and maintaining commercial and industrial pumping systems, control panels, motors, and VFDs while providing exceptional customer service in the field.
Our most successful Field Service Technicians:
- Demonstrate advanced troubleshooting skills in industrial control systems, VFDs, motors, and pump systems.
- Diagnose and repair electrical, mechanical, and control-related failures on pumping equipment and associated systems.
- Commission, configure, and troubleshoot Variable Frequency Drives (VFDs), motor starters, PLC-based controls, sensors, and instrumentation.
- Read and interpret electrical schematics, ladder diagrams, control wiring diagrams, P&IDs, and mechanical drawings.
- Utilize electrical testing and diagnostic equipment including multimeters, megohm meters, clamp meters, oscilloscopes (preferred), and other specialized test instruments.
- Perform preventive maintenance, startup, repair, and performance testing of centrifugal pumps, booster systems, circulators, vertical turbine pumps, and related equipment.
- Troubleshoot three-phase electrical systems, motor controls, and power distribution associated with industrial pumping applications.
- Exhibit excellent analytical thinking, problem-solving abilities, and sound technical judgment under pressure.
- Communicate professionally with customers by explaining equipment failures, repair recommendations, and preventive maintenance solutions.
- Maintain detailed service reports, documentation, and accurate records using mobile devices and service management software.
- Manage multiple priorities while maintaining a strong customer-focused attitude and commitment to safety.
- Possess working knowledge of computers, wireless communication devices, and diagnostic software.
- Be able to lift up to 50 lbs. unassisted and 100 lbs. with assistance.
- Hold a High School Diploma or GED; technical school, electrical, HVAC, industrial maintenance, or controls training is preferred.
- Have previous field service experience with industrial pumps, control systems, VFDs, water/wastewater equipment, HVAC hydronic systems, or rotating equipment (preferred).
- Successfully pass background and reference checks, as well as a pre-employment drug screening.
- Maintain an active, REAL ID-compliant driver's license with a clean driving record, or possess a valid U.S. passport as required for access to federal facilities.
Scope of responsibility:
- Independently perform expert field service and repair on pumps and air compressors.
- Follow OSHA Safety requirements at all times
- Perform new & repaired equipment start-up commissioning and training.
- Properly and accurately complete service-related documentation, and utilize electronic communication & documentation devices where applicable (i.e. Wireless tablets).
- Effectively communicate with customers and coworkers alike.
- Maintain an organized, clean, and resourceful work environment to include the shop, work area, and service vehicle.
- Consistently provide courteous and professional representation of Cummins-Wagner employees and products.
- Required to be on call and able to travel for out-of-town jobs.
- Some jobs do require an overnight stay, and mandatory training classes may also require this individual to be out of town for one-week periods
- Serve as a mentor and assist with the training of new field service technicians
- Perform all other duties as assigned
Cummins-Wagner gives back to their employees:
- Employee Stock Ownership Program
- Bonus Program
- Tuition and Certification Fee Assistance
- 401k Match
- Flexible Spending Account
- Comprehensive Health Insurance
- Life Insurance
- Short & Long-Term Disability Insurance
Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985.
Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!
*As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit www.esopassociation.org.
Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.
Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!
*As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit www.esopassociation.org.
Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.
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Job Location
Annapolis Junction, Maryland, 20701, United States
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