Customer Contact Center Rep I in Topeka, Kansas at Central National Bank

If you are looking to become a part of a leading institution that is making an impact within the communities it serves, look no further! Central National Bank is looking to add a Customer Contact Center Representative I to the team.

As a full-time team member, you get access to a variety of benefits which include:

The primary function of this role will be to assist customers and potential customers with their telephone requests, explain services, respond to problems, and direct telephone calls to the appropriate area. Other day-to-day functions may include:

You might be wondering what we are looking for in a candidate. This role requires a relationship-focused professional who can build strong connections, collaborate effectively with customers, and confidently manage routine conflict resolution. Success in this position depends on maintaining a high level of confidentiality, exercising sound judgment and discretion, and communicating with professionalism, tact, and diplomacy. While prior banking experience is not required, candidates with a strong customer service background are highly encouraged to apply.

Head on over to centralnational.com/careers and complete a quick application. If your qualifications match up, a member of our team will be in touch with you to discuss the next steps.