Assistant Manager-MCM (hourly position) in Hillsdale, Michigan at Metz Culinary Management

Metz Culinary Management is growing and we have an exciting opportunity for an experienced Assistant Manager in a busy commercial kitchen and operations setting. We are seeking an individual with high energy, a polished and professional identity and winning attitude FOH and BOH operations. Experience desired in a Contract Dining Food Service setting such as Hospital, School, College, Senior Living or Corporate Dining accounts. Culinary background is a strong plus!

The Manager and Supervisor shares an overall responsibility of food service. He/she institutes company cycle menus and recipes; plans and oversees operations, purchasing, employee personnel programs, scheduling, bookkeeping, and customer and client relations; directs through supervision food preparation service and sanitation; and is accountable for the total operation results.

Qualifications:

Front and Back of house Management ExperienceEmployee Management including scheduling, bookkeeping, trainingConduct team meetingsTeam BuildingStrong Communication SkillsExperience in a contract dining setting a strong plusImpeccable work ethic and dynamic leadership skills

Metz Culinary Management Values are what separates us from the competition. Our Leaders share our Values, Attributes, and Strategic Focus reinforcing our culture and values every day to our Team Members creating an environment for personal growth, enrichment and career success.

As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and Support Services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry.

We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.

Metz Culinary Management

JOB DESCRIPTION

Position:Assistant Retail Manager

Immediate Supervisor:Retail Manager

The Retail Manager maintains food quality and customer service in a cash handling retail food operation that includes food concepts, in-house formats, and signature designs. May assume GM’s responsibilities and authority in his/her absence. Assists in the maintenance of cash control and payroll records. Assists in supporting the financial/HR functions. Maintains customer satisfaction and good public relations. Requires related experience in retail food service management.

Job Relations:

Perform daily operational functions,including opening procedures and closing procedures

Ensure accurate inventory, enter production information into daily production sheets, supervise the Taste & Temperature panel prior to each meal in the cafeteria and on patient trayline

Assist the GM with development of business plan and budget, develop financial forecasts, control expenses, and attainfinancial goals

Establish and maintain client satisfaction, ensure employee hospitality toward customers and clients, follow up on customer/client/employee surveys, conduct client/administrative tours of the facility, and maintainspecial events calendar for daily/weekly/monthly/quarterly promotions

Operate all equipment in a safe manner, ensure equipment surfaces are properly cleaned and sanitized daily, demonstrate knowledge of all hospital and departmental safety procedures and communicate them effectively to staff, conduct regular safety trainings, and report all equipment problems to maintenance immediately

Handle and prepare food in accordance with sanitary regulations, keep all products properly covered, dated and labeled, control portion servings, record leftovers and plan utilization, and avoid food waste

Responsible for compliance with all Human Resource policies and procedures by all employees within the account, participate in the Human Resource planning process to ensure account is adequately staffed, responsible for selection of unit staff employees and as required, management personnel, coach and counsel employees as needed, represent the hospital both professionally and ethically at all times, and act as a positive role model

Actively support and comply with facilities, Corporate Responsibility Program, including the standards of Responsible Conduct

Duties & Responsibilities:

Operations experience at the food service worker/cook level

Demonstrate oral and written communications skills

Ability to recognize and solve problems

Ability to carry out the directives of Action Plans

Personal and professional integrity

Ability to work effectively under pressure

Ability to establish and meet goals and objectives

Planning, organizing and effective time management skills

Professional appearance and demeanor

Essential Physical-Mental Functions and Environmental Conditions

May be required to lift objects up to 50 pounds

Ability to follow written and oral instructions

Ability to deal with employee situations

Takes breaks as appropriate

Required to stand and walk majority of the day

Uses good judgement in decision making matters

Ability to bend, twist, reach, squat, and stoop to perform job

Arranges work area for good body mechanics