Manager, Insurance & Self Pay Collection in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Insurance & Self Pay Collection in United States.

This fully remote leadership opportunity is ideal for an experienced revenue cycle professional passionate about operational excellence and healthcare financial performance. In this role, you will oversee insurance and self-pay collection operations while driving process improvements, compliance, and performance optimization across complex billing environments. You’ll collaborate closely with revenue cycle leaders, business offices, analytics teams, and operational stakeholders to ensure efficient and accurate patient billing activities. The position offers a strong balance of strategic oversight and hands-on leadership, with opportunities to shape workflows, implement best practices, and support enterprise-wide initiatives. Candidates who thrive in collaborative, fast-paced healthcare environments and enjoy leading high-impact operational improvements will find this role both rewarding and career-enhancing.

• Lead and manage insurance and self-pay collection operations to ensure timely, accurate, and efficient patient billing activities across revenue cycle functions.
• Develop, maintain, and monitor best practice workflows while identifying opportunities for operational improvements and process optimization.
• Supervise billing office performance against service level agreements and key operational metrics to support high-quality revenue cycle outcomes.
• Partner with revenue cycle leadership teams to implement initiatives, improve workflows, and maintain compliance with operational standards.
• Monitor and support core revenue cycle systems and related applications, escalating system issues, workflow deviations, and improvement opportunities when necessary.
• Assist with the development and tracking of key performance indicators (KPIs), ensuring effective communication of operational results to leadership teams.
• Support testing, implementation, and adoption of new processes, software applications, and system enhancements across billing operations.
• Create and maintain policies, procedures, and training documentation that support standardized revenue cycle operations and continuous improvement initiatives.
• Collaborate with analytics, education, and operational teams to enhance reporting capabilities, staff training, and overall billing efficiency.
• Travel periodically to operational centers to support activations, workflow optimization, and revenue cycle best practice initiatives.

• Bachelor’s degree in Business, Healthcare Administration, or a related field required; Master’s degree preferred.
• Minimum of 4 years of experience in hospital billing, physician billing, patient financial services, or related revenue cycle operations.
• Previous leadership or supervisory experience managing billing, collections, or revenue cycle teams.
• Strong understanding of healthcare revenue cycle processes, billing systems, patient financial operations, and workflow management.
• Ability to analyze operational performance, monitor KPIs, and identify process improvement opportunities.
• Excellent organizational, communication, and problem-solving skills with the ability to collaborate across multiple departments and stakeholders.
• Experience supporting software implementations, workflow testing, and operational process optimization initiatives.
• Knowledge of revenue cycle systems and healthcare operational best practices.
• Preferred certifications include Certified Revenue Cycle Representative (CRCR) and EPIC Credentialing.
• Ability to work independently in a remote environment while managing multiple priorities and deadlines effectively.

• Competitive salary ranging from $60,151.66 to $111,886.39 annually, based on experience and qualifications.
• Fully remote work environment with full-time schedule.
• Comprehensive medical, dental, vision, life, and disability insurance coverage starting from day one.
• Generous paid time off program available from the start of employment.
• 403(b) retirement plan with employer-supported benefits.
• Four weeks of fully paid parental leave.
• Career development programs and advancement opportunities.
• Access to mental health resources, wellness initiatives, and whole-person well-being programs.
• Additional family-oriented and lifestyle benefits, including pet benefits and employee support resources.