AI Engineer in Bengaluru at plumhq

Location: Bengaluru (India)

Plum is re-imagining employee healthcare & insurance benefits for fast-growing Indian businesses. We combine modern insurance products, primary, preventive care and data-driven claims to protect 5,000+ companies and 1 million+ lives today. Our next milestone—10 million lives by 2025—demands that every team can move faster and smarter than ever.

We’re hiring an AI Automation Engineer to lead how we apply AI inside Plum. Your mandate is simple: turn manual, repetitive work into intelligent, self-serve systems. You will partner with Claims Ops, Sales, Marketing, Product, Finance and Customer Success to uncover the highest-leverage problems and ship LLM-powered tools.

• Discover: Shadow teams and run quick sprints to identify automation opportunities.

• Build: Prototype and ship AI agents, chat interfaces, and micro-apps—then iterate fast.

• Use AI to build AI: Code-gen, auto-testing, eval harnesses.

• Full-stack ownership: From prompt engineering & RAG → to React/Next.js front-ends → to serverless deployments.

• Add guardrails: Privacy, feedback loops, bias checks so tools are trusted.

• Enable adoption: Demo, document, and measure ROI to get teams onboard.

• Strong skills in modern web development: JavaScript/TypeScript, React/Next.js.

• Comfort with APIs, databases, and shipping real features end-to-end.

• Curiosity about AI-first workflows (Cursor, advanced prompting, RAG, evals).

• Proof of work: projects, demos, repos, or even a write-up of something you’ve built.

• Experience with Python for backend workflows.

• Familiarity with vector DBs, LangChain/LlamaIndex, or eval frameworks.

• Open-source contributions or blog posts on LLM/AI development.

We care more about what you’ve built than your CV. Show us:

• Links to repos, demos, or projects (side projects count!).

• If closed-source, share a short write-up or demo video.

A strong application = working code > screenshots > slides.