Cashier/Host/ToGo - New Restaurant Opening in Ontario, California at Norms Restaurants

Summary of Position:

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes. Field incoming calls for Management and/or guests placing ToGo orders. Cash out and process guest payments at register.

Duties & Responsibilities:

- Warmly and graciously greet all guests upon arrival.

- When possible, open the front door for guests entering or leaving the restaurant.

- When immediate seating is limited, record guest names and number of people in party.

- Call out name and number of party when tables become available.

- Provide guests with estimated waiting time.

- Accommodate special seating requests for guests whenever possible.

- Seat guests based on guest preferences and balancing of customer flow in service stations.

- Tender checks and handling all Point of Sale transactions at the cashier station.

- Answer phones within 3 rings.

- Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.

- Relay messages to servers and buspersons as needed.

- Thank guests as they leave and invite them to return.

Qualifications:

- No previous restaurant experience required.

- Be able to working in a standing position for long periods of time (up to 5 hours).

- Be able to communicate clearly and effectively in the predominant language(s) of our guests.

- Must have exceptional grooming habits.