Wildlife Technician in Springfield, Virginia at ALEXANDRIA PEST SERVICES INC

Wildlife Technician Job Description/Position Summary

The Wildlife Technician (Licensed in VA & MD or DC) is responsible for the inspection, removal, exclusion, and management of wildlife in residential, commercial, and government properties throughout VA, MD or DC. This position requires the safe and humane handling of wildlife, compliance with all applicable state and federal regulations, adherence to Alexandria Pest Services, Inc. (APS) policies and procedures, and the delivery of exceptional customer service. The Wildlife Technician is expected to maintain a professional appearance, communicate effectively and uphold standards for safety and service excellence.

Essential Duties and Responsibilities

Wildlife Management and Control

Perform inspections of structures and properties to identify wildlife activity, entry points, and conditions conducive to infestations.Safely and humanely trap, remove, relocate (when permitted), or otherwise manage wildlife.Possess working knowledge of VA, MD or DC wildlife species.Demonstrate the ability to identify wildlife activity, behavioral patterns, habitats, entry points, damage indicators, and species-specific control and exclusion requirements. Conduct attic, crawlspace, and structural inspections for wildlife damage and activity.Sale wildlife exclusion and remediation services to prevent future wildlife entry.Install, monitor, maintain, and remove wildlife trapping devices in accordance with VA, MD or DC state regulations.Repair entry points and install preventative measures including screening, vent protection, chimney caps, and exclusion barriers.Follow all state, federal, and local laws governing wildlife management activities.Customer Service

Educate customers regarding wildlife behavior, risks, prevention methods, and recommended services.Explain inspection findings, treatment plans, and exclusion recommendations.Maintain a professional and courteous relationship with customers.Respond to customer concerns and provide timely updates on service activities.Deliver exceptional customer service consistent with company values and expectations.Documentation and Compliance

Accurately document inspections, wildlife activity, trap placement, captures, recommendations, and completed services.Complete required service reports, photographs, and electronic records.Maintain all required licenses, certifications, and APS training requirements.Ensure compliance with state Wildlife Resources regulations and Alexandria Pest Services, Inc. (APS) policies and proceduresParticipate in continuing education and training programs.Safety and Equipment

Operate Alexandria Pest Services, Inc. (APS) policies and procedures vehicles safely and professionally.Properly utilize ladders, hand tools, power tools, personal protective equipment, and wildlife management equipment.Inspect and maintain APS issued equipment and vehicles.Follow all safety policies and procedures regarding wildlife handling, disease prevention, and workplace safety.Report accidents, injuries, and unsafe conditions immediately.Minimum Qualifications

Valid Driver's License with an acceptable driving record. (maintained during employment)VA, MD or DC Wildlife Control Operator Permit License.High school diploma or GED.Ability to pass company background, motor vehicle, and employment screening requirements.Ability to work independently with minimal supervision.Strong communication and customer service skills.Ability to use mobile technology and electronic reporting systems.Experience with PPE equipment and exposure to working in PPE.Previous wildlife control & pest control, animal handling, inspection, or related field exposure.Experience in performing wildlife exclusion and structural repairs.Consistent availability to work a full-time Monday through Friday schedule.Knowledge of wildlife species and wildlife control regulations.Commercial ladder experience with exposure to working on roofs.Ability to lift and carry up to 75 pounds.Ability to climb ladders and work on roofs and elevated surfaces.Ability to work in attics, crawlspaces, and confined spaces.Ability to stand, walk, kneel, crouch, bend, and work outdoors for extended periods.Ability to work in varying weather conditions, including heat, cold, rain, and humidity.Ability to safely handle wildlife and use required equipment.Commercial and government site experience.Outdoor and indoor work environments.Exposure to dust, insulation, animal waste, odors, insects, wildlife, and environmental hazards.Occasional evenings, and emergency response work may be required.Wildlife Identification and ManagementSafety and Regulatory ComplianceCustomer Service ExcellenceProblem Solving and Critical ThinkingAttention to DetailTime ManagementWritten and Verbal CommunicationProfessionalism and AccountabilityTeamwork and CollaborationQuality, effectiveness, and completion of wildlife inspections, exclusion work, and wildlife management services.Successful resolution of wildlife issues while minimizing callbacks and repeat activity.Compliance with all applicable wildlife regulations, licensing requirements, safety standards, and company procedures.Customer satisfaction, customer retention, and professional communication with customers.Accurate, thorough, and timely completion of service documentation, reports, photographs, and records.Safe operation and maintenance of company vehicles, equipment, tools, and trapping devices.Achievement of revenue, production, inspection conversion, and service completion goals as established by management.Participation in required training programs and maintenance of all required licenses and certifications.Professional conduct, attendance, reliability, teamwork, and adherence to APS Core Values.Reports To: Wildlife Manager / Vice PresidentClassification: Non-Exempt, Full-TimeDepartment: Services - WildlifeLicense Requirement: Must maintain all required wildlife control licenses and certifications as a condition of employment.