Equipment Service Coordinator in Surrey, British Columbia at Williams Machinery

Take the Next Step in Your Service Career

Be the connection between customers, technicians, and parts teams. Manage service requests, coordinate repairs, and keep customers informed from start to finish.
WHY THIS IS A STRONG MOVE FOR YOU:

• Make an Impact: Help customers get their equipment back to work quickly.
• Stay Connected: Build relationships with customers while working closely with technicians and parts teams.
• Build Your Career: Develop your technical, customer service, and operational skills in the equipment industry.

HOW YOU'LL MAKE AN IMPACT HERE:

• Own the Customer: Understand needs, provide updates, and explain repair recommendations.
• Keep Things Moving: Coordinate technicians, parts, scheduling, and work orders.
• Find Solutions: Use your mechanical knowledge to understand equipment issues and help customers make informed decisions.

WHAT WE OFFER:

• Compensation: Competitive salary commensurate with experience plus performance recognition.
• Wellness: 100% premium-paid health benefits, $200 Health Spending Account, $200 Lifestyle Spending Account.
• Savings: 3% RRSP matching.
• Vacation: 3 weeks of paid vacation.
• Culture: A family atmosphere with regular team events, BBQs, and a comfortable workspace with coffee and snacks.
• Career Growth: Long-term career opportunities with a growing industry leader.
• Training: Comprehensive training to build your product, systems, and service knowledge.
• Rewards: Employee referral program, recognition programs, and opportunities to participate in our broader employee rewards initiatives.

WHO WE ARE
As a Platinum Certified Canada's Best Managed Company and a 9-time Top Employer, Wesgroup Equipment supports customers across Western Canada through our family of brands - Williams Machinery, Westerra Equipment, and WE Rent. For over 100 years, we have delivered premium equipment and service solutions that keep our customers up and running.

Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at careers@williamsmachinery.com.

Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Williams Machinery.

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