Executive Housekeeper in Minneapolis, Minnesota at Great Lakes Management Group

Executive Housekeeper - Hotel Indigo Minneapolis

GLMG Hotels

Great Lakes Management Group (GLMG Hotels) is seeking an experienced and detail-oriented Executive Housekeeper to lead housekeeping operations and ensure exceptional cleanliness and guest satisfaction.

The Executive Housekeeper is responsible for managing the housekeeping team, maintaining high cleanliness standards, and ensuring guest rooms and public areas meet brand and company expectations. This role plays a key leadership position in delivering a comfortable and welcoming environment for hotel guests.

At GLMG Hotels, we believe Every Guest Matters and Every Team Member Matters, and our leaders bring this culture to life through our Anchors for Success hospitality philosophy.

Key Responsibilities

Housekeeping Operations

• Manage daily hotel housekeeping operations including guest rooms, public areas, and laundry.
• Ensure all rooms meet brand cleanliness standards and quality expectations.
• Conduct regular room inspections and quality checks.
• Monitor daily room assignments and housekeeping productivity.

Guest Satisfaction & Service Excellence

• Maintain high standards of cleanliness and guest comfort.
• Respond to guest requests and address housekeeping-related concerns.
• Ensure guest rooms are ready and properly prepared for arrivals.

Team Leadership

• Supervise and train housekeeping staff including room attendants and housepersons.
• Create team schedules based on hotel occupancy and operational needs.
• Provide coaching and support to maintain high performance standards.
• Promote teamwork and a positive work environment.

Inventory & Supplies Management

• Manage housekeeping linen inventory, cleaning supplies, and guest amenities.
• Ensure proper storage and handling of cleaning chemicals and equipment.
• Maintain appropriate supply levels to support daily operations.

Hotel Operations Support

• Communicate with Front Office and Maintenance teams to ensure room readiness.
• Monitor daily housekeeping reports and operational performance.
• Ensure compliance with hotel policies, brand standards, and safety procedures.

Qualifications

• 3–5 years of hotel housekeeping experience
• Previous experience as Housekeeping Supervisor or Executive Housekeeper
• Strong leadership and organizational skills
• Ability to manage housekeeping teams in a fast-paced hotel environment
• Knowledge of hotel cleanliness standards and safety procedures
• Flexible availability including weekends and holidays

Preferred Qualifications

• Experience working with IHG, Hilton, or Marriott brand standards
• Experience managing hotel housekeeping teams and department scheduling

Why Join GLMG Hotels

• Opportunity to grow within a dynamic and expanding hotel management company
• Supportive leadership team focused on career development
• Work in a collaborative hospitality environment
• Advancement opportunities within our multi-property hotel portfolio