Clinical Product Consultant - CDI in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Clinical Product Consultant – CDI in the United States.

This role sits at the intersection of clinical expertise, healthcare technology, and client success, supporting the implementation and adoption of a CDI product suite used to improve documentation integrity and revenue cycle outcomes. The Clinical Product Consultant works directly with healthcare organizations to ensure effective workflows, strong user adoption, and meaningful clinical outcomes. Acting as a trusted advisor, this position translates complex AI-driven capabilities into practical clinical applications. The role also partners closely with internal teams across product, education, and customer success to enhance the overall client experience. It offers a highly collaborative, client-facing environment where clinical insight directly shapes product evolution. Travel to client sites is expected to support implementation and engagement. This is an impactful position for a CDI expert passionate about improving healthcare documentation quality at scale.

• Deliver onboarding, implementation, and workflow education for CDI solutions, ensuring clients understand and effectively adopt best practices in clinical documentation improvement.
• Support clients through ongoing engagement by monitoring adoption, addressing support needs, and ensuring successful achievement of implementation milestones.
• Analyze client performance metrics and KPIs to identify gaps, improvement opportunities, and optimization strategies for CDI program effectiveness.
• Serve as a clinical subject matter expert collaborating with product and education teams to refine workflows, training content, and product functionality.
• Translate client feedback and real-world clinical insights into actionable recommendations that influence product development and roadmap direction.
• Partner cross-functionally with customer success teams to ensure a consistent, high-quality client experience across all touchpoints.

• Bachelor’s degree in Nursing (RN required) with 5–7+ years of progressive CDI experience, including leadership responsibilities.
• Strong background in clinical documentation improvement programs, medical coding, healthcare billing, and revenue cycle management.
• Experience in acute care settings (critical care or emergency department preferred) with strong clinical grounding.
• Proven ability to present and communicate complex CDI concepts to diverse audiences, including executives and clinical stakeholders.
• Highly organized, detail-oriented, and quality-focused professional with strong analytical and problem-solving skills.
• Demonstrated ability to work independently, take initiative, and deliver results in a fast-paced, client-facing environment.
• Strong collaboration mindset with willingness to travel 25–50% to client sites and headquarters.
• Master’s degree in a healthcare-related field and prior CDI consulting experience are strong pluses.

• Competitive compensation package including base salary and potential bonus structure.
• Flexible and customizable benefits plan with multiple medical coverage options and Health Savings Account contributions.
• Generous paid time off, paid holidays, and flexible work arrangements depending on role classification.
• Paid parental leave, including maternity and paternity support programs.
• Education assistance programs and access to continuous learning platforms such as LinkedIn Learning.
• Mental health support, family planning services, fertility support, and adoption assistance.
• Retirement savings plan with employer matching contributions (401K).
• Employee resource groups and a strong focus on diversity, equity, and inclusion.