UM/UIM Casualty Represented/Litigation Adjuster in New York at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a UM/UIM Casualty Represented/Litigation Adjuster based in United States.

This is a fully remote opportunity within a severe and complex casualty claims environment, focused on uninsured and underinsured motorist claims.
You will investigate automobile accidents involving bodily injury and property damage, often with attorneys representing the parties involved.
The role combines coverage analysis, liability assessment, damages evaluation, customer service, and settlement negotiation.
You will communicate with customers, attorneys, vendors, carriers, and claimants through phone, email, text, and other digital channels.
Strong judgment and investigative skills will be essential as you evaluate complex claims and determine appropriate resolutions.
You will work independently while using modern claims technology, analytical tools, and established methodologies to deliver fair and efficient outcomes.
The position is designed for an experienced claims professional who thrives in a fast-paced, customer-focused remote environment.

• Investigate represented casualty claims involving automobile accidents, bodily injury, property damage, and uninsured/underinsured motorist exposure, including complex and severe claims.
• Review policy provisions, coverage, liability, damages, and available evidence to determine appropriate claim handling and resolution.
• Conduct detailed investigations independently, analyzing accident information, damages, documentation, and other relevant claim data.
• Communicate clearly and empathetically with customers, attorneys, vendors, third-party carriers, and claimants through phone, email, text, and other communication channels.
• Evaluate and negotiate bodily injury settlements in accordance with applicable legal requirements, business standards, and established claim-handling methodologies.
• Apply sound negotiation strategies when managing challenging, disputed, or complex claims and work toward fair resolutions.
• Use claims estimation tools, settlement platforms, job aids, and other technology to evaluate claims and support timely decision-making.
• Maintain accurate and timely claim documentation, ensuring all relevant actions, decisions, and supporting information are properly recorded.
• Protect financial interests by applying policies and agreements consistently while maintaining appropriate claim reserves and settlement decisions.
• Provide a compassionate, clear, and responsive customer experience throughout the claims process, keeping parties informed of claim progress.
• Manage competing priorities and claim workloads independently while maintaining productivity, accuracy, and service quality.

• At least 3 years of experience handling represented bodily injury claims, preferably involving complex or litigation-related matters.
• Demonstrated experience handling uninsured/underinsured motorist bodily injury (UM/UIM) claims.
• Strong knowledge of insurance policies, coverage interpretation, liability determination, damages evaluation, and casualty claim practices.
• A Kentucky adjuster license is considered a plus.
• Excellent verbal and written communication skills, particularly the ability to establish rapport and communicate effectively by telephone.
• Strong critical-thinking, analytical, investigative, and problem-solving abilities, with the judgment to evaluate complex information and determine appropriate claim outcomes.
• Demonstrated negotiation skills and the ability to manage challenging conversations and reach appropriate injury settlements.
• Ability to work independently in a remote environment, manage time effectively, and remain organized while handling multiple priorities.
• Comfortable learning and using innovative claims technology, digital platforms, estimation tools, and settlement systems.
• Strong documentation skills and consistent attention to detail.
• Customer-focused mindset with the ability to demonstrate empathy, professionalism, and clarity throughout sensitive claim interactions.
• Must be legally able to work from a home-based location in the United States; this opportunity is not available to residents of California, Alaska, Hawaii, or Puerto Rico.
• Willingness to obtain an adjuster and/or appraiser license within 60 days of hire if required for the applicable location.
• Ability to meet remote-work requirements, including a private, dedicated workspace and reliable internet with minimum speeds of 50 Mbps download / 5 Mbps upload.
• Successful completion of a background investigation is required.

• Annual compensation: $53,500–$84,625, based on experience and qualifications.
• Fully remote, home-based position within the United States.
• Technology package provided, including laptop, monitors, headset, keyboard, and mouse.
• $80 monthly connectivity reimbursement to help offset internet costs.
• Comprehensive benefits package available from the first day of employment.
• Healthcare, retirement, paid time off, and additional employee benefits.
• Flexible scheduling and time-off policies designed to support work-life balance.
• Initial and ongoing training to support success in the role.
• Professional development and career advancement opportunities.
• Education reimbursement and additional programs designed to support employees’ personal and professional well-being.