RMS Regional Manager in Swoope, Virginia at RESOURCE MANAGEMENT SYSTEMS INC

Position Overview

As a Regional Manager at RMS, you will play a pivotal role in overseeing all operational activities within your geographical region. This position is reported directly to the RMS General Manager. You will also work with other RMS management team members including the Compliance Director, Finance Director, Human Resource Director, Maintenance Director and Risk Manager.

Key Responsibilities

Accident Reporting and Investigation

• Report all incidents and accidents in required time to RMS Risk Manager and to all agencies involved.

• Assist RMS Risk Manager in retrieving video footage, accident reports and accident information.

• Assist RMS Risk Manager in communicating with involved employees and our clients involved in the event.

Drug and Alcohol Policy Management

• Regional Managers will hold additional positions of Designated Employer Representative.

• Coordinate pre-employment, random, and post-accident screenings.

• Manage all steps in accordance with DOT and FTA guidelines and RMS Drug and Alcohol Policy.

Meetings and Training

• Attend all bi-weekly staff meetings and Regional Manager meetings.

• Attend conferences and training opportunities as required.

Operational Oversight

• Clear all Camera Monitoring Systems safety inbox items.

• Collect public revenue, reconcile farebox, and coordinate deposits weekly.

Timekeeping and Scheduling

• Correct timecard errors and ensure accuracy.

• Maintain driver schedules and balance hours.

• Approve timecards and monitor overtime.

Fleet and Asset Management

• Ensure vehicles are returned to service promptly.

• Manage fuel cards and monitor usage.

• Track uniforms, phones, and assigned equipment.

Employee Management

• Assist with interviewing, onboarding, and termination processes.

• Maintain employee records and shared drive organization.

• Communicate with HR and Finance regarding staffing changes.

Performance and Compliance

• Monitor KPI performance and operational metrics.

• Conduct audits and compliance reviews.

• Respond to complaints within required timelines.

Daily Operational Verification

• Verify routes are executed and drivers are properly assigned.

• Ensure timecards are complete and accurate.

• Confirm camera systems are functioning properly.