Program Assistant in Buffalo, New York at Endeavor Health

• Manages medication refill requests.
• Completes prior authorizations for psychiatric medications.
• Manages the scheduling of initial psychiatric and medication evaluations with providers.
• Record gathering and care coordination (written or telephonic) with referrals and other entities as required.
• Assist staff with documentation according to agency standards.
• Assist staff with people in crisis.
• Maintains cultural sensitivity and competence with respect to people and their families, as well as other employees and suppliers.
• Responsible for ensuring compliance with all agency policies, procedures and governmental regulations including, but not limited to HIPAA.

• Associates or Bachelor's Degree (preferred) in Human Services or related field
• Microsoft Office experience is required
• Experience working with Cerner or similar behavioral health software preferred
• Experience working with medical providers is preferred

• Medical
• Dental
• Company Paid Vision and Life Insurance
• Company Paid Long Term Disability
• Supplemental Life and AD&D
• Supplemental Short Term Disability
• 401 (K) retirement savings plan with company contribution
• 10 paid holiday
• Generous paid vacation
• Paid sick time
• Employee Assistance Program

Equal Opportunity Employer
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