Public Area Attendant in Lethbridge, Alberta at Westmont Hospitality Group

The Public Area Attendant is responsible for the cleanliness of the public and guest areas of the hotel, hotel exterior & backoffices. The position that we are currently hiring is for Part time evenings & few day shifts. Candidate must be available to work on weekend evenings.

DUTIES & RESPONSIBILITIES:

• Attends to all public areas to ensure cleanliness standards have been met; reports any problem areas to supervisor.
• Cleans public areas, including lobby, banquet spaces, offices and pool.
• Assists room attendant with heavy items such as mattresses and soiled linens. Delivers linens and necessary supplies to room attendants.
• Shampoos carpets, strips and waxes floors throughout the hotel.
• Cleans designated areas such as lobby, public restrooms, public areas and back of house areas on hotel property.
• Collects trash throughout the hotel including room attendants carts, vending and room service areas, offices and rest rooms.
• Responds to guest requests such as delivery of housekeeping supplies (e.g. linens, roll-a-ways, etc.) in a timely and efficient manner.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.
• Assist Executive Housekeeper with any additional cleaning chores that may be assigned.

Note: Other duties as assigned by supervisor or management

MINIMUM QUALIFICATIONS AND SKILLS:

Education/ Experience: 1 to 2 years of experience in a similar role or in a hospitality environment. Proficient in both verbal and written communications. Completion of high school diploma or related vocational training. Must be available to work evenings and weekends.

Skills: Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Excellent organizational skills. Ability to converse with guests in a courteous and professional manner. Ability to deal with all levels of management in a professional manner.

WORKING CONDITIONS:

HOURS OF WORK: Must be available day time, evening time, weekends, and holidays . Overtime may be required.