General Manager in Lubbock, Texas at StretchLab Waco

Who Are We?
We are a wellness studio dedicated to helping our members improve their mobility and flexibility, so they can move better, feel better and live better through customized, one-on-one assisted stretching wellness programs. We are looking for an ambitious, high-energy Studio General Manager to lead our team, drive membership sales, and grow our presence in the community.

Position Overview
This is a hands-on full-time role that is 80% focused on sales, lead generation, and local marketing, and 20% on operations and staff management. If you thrive on chasing targets, and building community partnerships, this is the job for you.

Sales & Lead Generation

• CRM Management: Conduct consistent outbound calls, texts, and emails to cultivate leads and follow up with missed guests.
• Drive Membership Growth: Own the full sales cycle. Convert prospects into monthly recurring members through personalized introductory visits.
• Grassroots Marketing & Outreach: Generate fresh leads weekly through corporate wellness events, pop-up events, and partnerships with local businesses.
• Member Retention: Build a community culture to minimize member attrition and handle member service needs.

Operations

• Recruit & Lead: Recruit, onboard, and manage a high-performing team of certified stretch practitioners (Flexologists).
• Scheduling: Create and optimize staff schedules to maximize floor coverage and labor efficiency.
• Daily Administration: Run key performance metrics (KPIs) through our studio software (ClubReady).

What We Are Looking For

• Background in Sales: Minimum 1 year of experience in membership sales, gym/fitness sales, or retail sales.
• Lead Generation Machine: Comfortable with cold outreach, direct face-to-face marketing, and local networking.
• Natural Leader: Ability to inspire, train, and manage a diverse team to hit daily and monthly revenue goals.
• Tech-Savvy: Comfortable learning studio management software and running sales metrics reports.

What We Offer

• Base salary plus uncapped commissions on membership sales.
• Monthly and quarterly performance bonuses tied to studio revenue growth.
• Complimentary studio services and discounts on retail products.