Food Service Worker in Ames, Iowa at Mary Greeley Medical Center

Please note: This position requires a year-round commitment. This is not a seasonal or summer-only role.

Under general supervision, performs routine and specialized assignments in the kitchen, cafeteria, patient tray line, patient floors or special function catering. Organizes supplies and prepares food trays for patients, cafeteria, and community outpatient services and at times special functions. Serves and cleans up service and dish room area. Performs a variety of duties such as, filling floor stock items for patient kitchenettes, being able to operate a cash resister and receipt of cash payments. Takes meal orders from patients who are unable to call and order themselves. Ensures all actions taken support patient centered care.

Unit Specific Position Responsibilities

Assembles, delivers and retrieves trays or Room Service trays for patients. Assembles patient trays, serves on cafeteria assembly line, or special functions. Delivers supplies to department kitchens. Assists in the dish room, including washing dishes, pots, and pans; cleaning the area; and restocking supplies.

Required Qualifications:

16 years or older

Required Knowledge, Skills & Experience:

• Complies with department sanitation standards.
• Sets up cafeteria food line and/or special catering needs.
• Cleans up serving areas and restocks supplies.
• Prepares salads or desserts for cafeteria, patient tray line, and Meals on Wheels.
• Portions salads and desserts for cafeteria, patient tray line, and Meals on Wheels.
• Cleans equipment as necessary.
• Prepares service, gathers supplies, and cleans up after shifts and special functions.
• Sets up and operates the cash register in the cafeteria.
• Counts cash, completes cash report forms, and returns cash to the kitchen from guest trays.
• Assists patients and visitors with menu meal selections as needed and verifies each patient has received a meal for that meal period.
• Assembles patient trays on the floors as needed, such as clear and full liquid diets.
• Picks up patient menus.
• Preserves patient dignity by maintaining strict confidentiality.
• Treats coworkers, customers, and patients with respect and dignity and demonstrates PRIDE values.
• Performs AIDET/SameThing/environmental assessment as part of every patient encounter.
• Performs other assigned duties.
• Ability to read and write in English.
• Knowledge of preparation of a variety of foods.
• Knowledge of operation of industrial kitchen equipment.
• Knowledge of food quality and sanitation standards.
• Ability to understand oral and written instructions in English.
• Able to organize work efficiently and use creativity in assembling food.
• Ability to perform basic math computations.
• Ability to interact professionally with a diverse customer base.
• Ability to maintain composure when serving a high volume of customers.
• Must have a genuine interest in serving high-quality, attractive food.
• Ability to use critical thinking skills when making decisions with limited supervision.