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Mental Health Coach - Outpatient in Norfolk, Virginia at Childrens Hospital of The King's Daughters

NewJob Function: Medical
Childrens Hospital of The King's Daughters
Norfolk, Virginia, 23507, United States
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Job Description

Mental Health Coach - Outpatient

  • GENERAL SUMMARY
    • The Mental Health Coach is responsible for establishing a therapeutic relationship with pediatric mental health clients, modeling pro-social and positive self-coping skills. Maintains a safe and regulatory compliant treatment setting and collaborates with patient and team stakeholders to ensure an effective treatment experience. May function in on-call capacity as necessary to meet the needs of the organization. Reports to department leadership.

  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Provision of clinical care-
      • Provides evidence-based skills coaching, behavioral modification and direct observation to pediatric patients with mental health diagnoses.
      • Implements and reinforces strategies included in patient’s treatment or behavioral plan. Relays ineffective aspects of plan back to broader team for review and adjustment.
      • Completes coping cards with each patient and encourages their use.
      • Maintains a collaborative and supportive stance with patients as a means of maintaining unit calm.
      • Displays expertise in de-escalation cycle and educates patients and families daily on its use.
    • Crisis Management-
      • Maintains consistent awareness of where each assigned patient is on de-escalation cycle; utilizes skills appropriate for observed de-escalation level.
      • Adopts a collaborative and reflective stance with patients with the goal of de-escalation in mind.
      • Provides emotional first aid and de-briefing to individual patients and groups after behavioral escalations.
    • Ensure safe and compliant treatment setting-
      • Manages patient’s room, unit environment and team schedule, ensuring consistent structure and a priority towards safety.
      • Ensures work areas are organized, safe and ready for the next activity or shift.
      • Maintains constant awareness of patient location and immediately alerts treatment team to changes in mental status.
      • Completes regular environmental assessment.
      • Processes admissions in a timely, organized and client-centered fashion.
      • Assures anyone entering the unit is free of contraband.
      • Provides updates to parent/guardian regarding patient condition and progress, information is linked to the plan of care, if unsure of boundaries consults with treatment team prior to sharing information.
      • Greets families when they are present at point of access, provides guidance on way finding and unit rules.
      • Performs all other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • Required Licenses and/or Certifications
      • None required.
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • Required Education and Experience
      • Must meet at least one of the following education or experience requirements upon hire:
        • bachelor's degree in Social Work, Counseling, Mental Health, Education, Healthcare, or a related field; or
        • one (1) year of experience in psychiatric care; or
        • two (2) years of experience in direct patient care.
      • Increased Security Clearance Required: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
    • Preferred Education and Experience:
      • Supplemental trainings in mental health disorders, crisis response, behavioral planning preferred.
  • WORKING CONDITIONS
    • Outpatient practice with little exposure to dust, temperature and the like.

  • PHYSICAL REQUIREMENTS

Job Location

Norfolk, Virginia, 23507, United States

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