Jetter Technician in San Diego, California at Bill Howe Plumbing, Inc.

Bill Howe started AM/PM Sewer & Drain Cleaning in 1980. The company began out of Bill Howe’s studio apartment in Pacific Beach, with one goal in mind – give San Diego residents a plumbing company they can trust and continuously build a repeat customer base. By 1983, Tina Howe joined the ranks of Bill Howe as the very first customer care representative. Together Bill and Tina laid the groundwork for the 200+ employees that call Bill Howe home. Today, the Bill Howe Family of Companies has evolved into San Diego’s most prominent home services company with an 80% repeat and referral customer base. We offer quality plumbing, epoxy lining, heating and air, and flood and restoration services alongside legendary customer service. We Know Howe!

All Team Members are expected to operate in line with our workplace core values which are:

The Bill H.O.W.E Way

Heart: Fiercely committed to the needs of our employees, communities, and customers

Opportunity: Focused on building career paths, promoting from within, and offering competitive training and educational opportunities

World-Class: The BEST at what we do

Ethical: Transparent, fair, and ethical

Position Summary:

Bill Howe is seeking a motivated Jetter Apprentice to provide critical field support by delivering, returning, and maintaining hydrojetting and camera equipment for technicians on job sites. Working under the direction of the Field Supervisor, Training Supervisor, Service Manager, and Dispatch, this role offers hands-on exposure to hydrojetting operations and equipment, with a clear path for advancement based on performance.

Responsibilities

• Report to dispatch each morning in a clean, uniform-compliant appearance
• Inspect all assigned jetters and equipment each morning; complete daily inspection forms and report any maintenance issues
• Communicate and coordinate with assigned technicians throughout the day
• Provide general assistance to assigned plumbing technicians
• Deliver and return hydrojetting equipment to technicians in the field
• Operate control panels and jetter heads as directed by technicians
• Identify and select the appropriate jetter heads and camera equipment for each job
• Record before-and-after video documentation for each jetting service
• Complete jetter service record forms accurately and on time
• Actively seek and incorporate feedback from peers and supervisors
• Perform additional support tasks as directed by superiors

Qualifications:

• No prior experience necessary — training provided
• Strong mechanical aptitude and troubleshooting ability
• Team-oriented with a collaborative approach to work
• Strong customer service orientation
• Detail-oriented with solid analytical skills
• Valid driver's license with a clean DMV record required

Core Competencies

• Establishes and maintains cooperative, respectful working relationships with peers, supervisors, and customers
• Delivers excellent customer service to both internal and external stakeholders
• Demonstrates strong listening and interpersonal communication skills
• Effectively organizes, prioritizes, and manages time across multiple tasks
• Maintains accuracy and productivity in a fast-paced, interruption-prone environment
• Analyzes information, problems, and situations to identify effective, practical solutions
• Maintains uniform and appearance standards in accordance with company policy

Physical Requirements

• Routine use of construction equipment, including heavy machinery, hand tools, and power tools
• Ability to work aloft, climb, bend, pull, and reach overhead
• Ability to stand and walk for extended periods
• Ability to lift up to 50 lbs.
• Frequent use of hands for fine motor tasks (fingering, handling, feeling) and reaching with hands/ arms

Environmental Conditions

• Daily travel to various worksites
• Exposure to varying temperatures, both indoors and outdoors, including inclement weather, heat, humidity, cold, and dampness
• Exposure to moderate to high noise levels
• Potential exposure to fumes or airborne particles, including dust
• May require work in confined spaces or at significant heights