Pharmacy Business Office Manager in Augusta, Maine at MAINE VETERANS HOMES

Pharmacy Business Office Manager
Augusta, Maine | Full-Time

Join a Mission That Matters

At Maine Veterans' Homes, every role contributes to providing exceptional care and service to Maine's veterans. We're seeking an experienced Pharmacy Business Office Manager to lead the day-to-day operations of our pharmacy business office and help ensure our pharmacy services run efficiently, accurately, and compliantly.

If you're a strong leader with experience in pharmacy billing, revenue cycle management, and healthcare operations, this is an opportunity to make a meaningful impact while working alongside a dedicated team committed to serving those who served.

What You'll Do

As the Pharmacy Business Office Manager, you'll oversee the daily operations of the pharmacy business office while supporting pharmacy services across multiple care settings. In this role, you will:

• Lead and oversee daily pharmacy business office operations
• Manage pharmacy billing, collections, cash posting, accounts receivable and revenue cycle activities
• Supervise, coach, mentor, and develop the pharmacy business office staff
• Monitor financial performance through reporting, reconciliations, and aging analysis
• Develop and maintain office policies, procedures, and efficient workflows
• Support budgeting, audits, compliance activities, and internal financial controls
• Serve as the primary resource for pharmacy billing questions and issue resolution
• Partner with pharmacy leadership to improve operational efficiency and business processes
• Ensure compliance with HIPAA, Medicare Part D, Fraud, Waste & Abuse (FWA), and other regulatory requirements
• Maintain accurate documentation and support continuous process improvement initiatives

What We're Looking For

• An active Maine Pharmacy Technician license in good standing is required
• Bachelor's degree preferred
• Experience in long-term care pharmacy, healthcare billing, pharmacy operations, or revenue cycle management strongly preferred
• Knowledge of pharmacy billing, accounts receivable and reimbursement processes
• Previous supervisory or leadership experience preferred
• Strong communication, organizational, analytical, and problem-solving skills
• Proficiency with Microsoft Office, including Excel, Outlook and Word

Shift
Full-time position with a primarily weekday schedule. Occasional early morning, evening, weekend, and overnight travel may be required.

Why Join Maine Veterans' Homes?

• Competitive Health, Dental & Vision Benefits
• Generous Paid Time Off
• Same-Day Pay Available
• MainePERS Pension Plan
• Employer-Paid Life Insurance
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Employee Referral Bonuses
• Employee Discounts
• Professional Growth & Advancement Opportunities
• Supportive Team Focused on Serving Maine's Veterans