Facilities and Maintenance Manager at Custom Flavors – Concord, North Carolina

Position Summary and Purpose:

The Facilities and Maintenance Manager will oversee the maintenance, functionality, and safety of our buildings and grounds in our Concord, NC facility. This role ensures that all systems, including electrical, plumbing, and general maintenance, operate efficiently. Additionally, the Facilities and Maintenance Manager will play a critical role in the initial buildout of a new facility, gaining a thorough understanding of the operations and systems to troubleshoot and maintain them effectively in the future. This role will also serve as the primary onsite contact for a tenant renting space within our facilities.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage day-to-day operations and maintenance of buildings, grounds, and equipment, including hands-on involvement.
• Oversee electrical, plumbing, HVAC, and other systems to ensure optimal performance.
• Act as a key contributor during the buildout phase of a new facility, collaborating with contractors and project teams to understand systems and operations.
• Conduct regular inspections to identify and address maintenance needs or safety concerns.
• Coordinate repairs, installations, and routine upkeep with vendors and contractors.
• Supervise and provide leadership to maintenance personnel, including scheduling and task delegation.
• Serve as the onsite liaison for tenant inquiries, ensuring their needs are addressed promptly.
• Manage communication with local regulatory agencies (EPA, wastewater, fire authority, etc.).
• Develop and implement preventative maintenance schedules and procedures.
• Maintain records of inspections, repairs, and maintenance activities.
• Manage budgets related to facilities maintenance and repair projects.
• Ensure compliance with safety regulations, building codes, and environmental standards.
• Additional duties as assigned.

Required Skills and Abilities:

• Excellent communication and leadership skills, with the ability to coordinate with vendors, contractors, and tenants.
• Strong project management skills with the ability to manage multiple projects and timelines simultaneously.
• Proficient in MS Office suite.
• Strong organizational and problem-solving skills.

Physical Demands:

The physical responsibilities described here must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is frequently required to sit, stand, bend, as well as talk and hear. Specific vision abilities required by this job include close vision. Must be able to regularly use hands to handle or feel objects, tools, or controls, reach with hands and arms, and climb stairs and ladders. The position requires the ability to lift, push, or pull office, production, and warehouse equipment up to 50 pounds.

Working conditions:

• The position works in an office, production, and warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, standard maintenance tools, and specialized tools to repair and maintain production and facilities equipment. The noise level in the work environment is typically moderate.

Position Type / Expected Hours of Work

• This is a full-time onsite position, Monday – Friday.

Required Education and Experience:

• High school diploma or equivalent with a minimum of 10 years of proven experience in facilities management, maintenance, or a related field.
• Knowledge of electrical, plumbing, HVAC, motors, pumps, and general building systems.
• Experience working on facility buildout projects or construction phases.
• Ability to respond quickly to emergencies and prioritize tasks effectively.
• Experience negotiating contracts.
• Experience supervising maintenance personnel.
• Familiarity with safety regulations and compliance standards.

Preferred Qualifications:

• Certifications in facilities management or maintenance-related fields are a plus.
• Experience managing tenant relationships.
• Experience with AutoCAD and 3D modeling.
• Experience in liquid production or processing facilities.
• Working in a GMP, sanitary, or food and beverage production environment.
• Bachelor or Associate Degree, preferably in Engineering or related technical field.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.