Credit & Collections Analyst at Society Insurance Company – Fond du Lac, Wisconsin

Job Information

Overview

Protecting our policyholders’ dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.

Society Insurance is seeking an experienced Credit & Collections Analyst to join our team! This position resolves routine credit and collections issues and cultivates relationships with policyholders, agents, and collection agency partners to discuss and resolve open accounts receivables issues.

About the Role

• Contacting and communicating regularly with customers regarding past due balances.
• Sending necessary correspondence regarding late payments/past due balances.
• Tracking past due balances.
• Working with collection agencies on past-due accounts.
• Minimizes bad debt write-offs and maximizes cash receipts.
• Reconciling customer payments and billings
• Preparing management reports related to write-offs, Workers’ Compensation Rating Bureau accounts, etc.

About You

• You’re analytical and like getting to the root of a problem.
• You communicate well with others.
• You remain calm under pressure.
• You can manage multiple responsibilities by being organized.
• You are a self-starter who takes initiative.

What it Will Take

OR

• Bachelor’s degree in finance or related field with at least 2 years of experience in credit and collections or related field.
• Proficient in use of Billing and Collections applications
• Strong math skills.
• Knowledge in Microsoft Office Products (i.e. Word, Excel, Outlook).
• Excellent customer service skills.

What Society Can Offer

• Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance
• Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan
• Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options
• Education: Career Coaching; company-paid courses; student loan and tuition reimbursement
• Community: Charitable Match; paid volunteer time; team sponsorships
• Wellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more

Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws. Society Insurance is a drug-free workplace.