Patient Representative at RWJBarnabas Health – West Orange, New Jersey

The Patient Representative is responsible for effectively responding to inbound new and current patient calls for RWJBarnabas Health affiliated offices and schedule first time and returning patient follow-up appointments, strategically scheduling patients to the provider that will best suit their needs based on a series of clinical indicators,

Will schedule patients and handle general questions with genuine empathy, striving to exceed patients expectations on every call