Scheduler in Methuen, Massachusetts at Merrimack Health

At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $17.27 (Min) — $25.67 hourly (Max), excluding fringe benefits and potential bonuses.

Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth.

As the Scheduler, you will be under the direction of the Coordinator and/or Manager of Patient Access. The Patient Access Services Scheduler performs a variety of complex duties for the registration and scheduling of patients for medical procedures, tests and associated ancillary services.

Duties and Responsibilities:

• Schedules patients for services, tests and procedures according to the established guidelines and criteria.
• Accurately obtains and enters appointment, demographic and insurance information into the electronic EMR during the scheduling process.
• Ability to toggle between multiple screens and utilize multiple modules simultaneously.
• Obtains and scans physician orders per protocol.
• Reviews the procedure/test to ensure it meets medical necessity guidelines, alerts ordering physician’s offices as needed and generates a Medicare ABN as appropriate.
• Verifies patient insurance coverage via electronic-based eligibility systems.
• Complies with the insurance referral and authorization guidelines when scheduling

Required:

• High School Diploma required.
• Associates Degree in a business or medical field strongly desired.
• One to two years experience in a health care environment.
• Knowledge and /or insurance background preferred.
• Typing speed 50–60 WPM, knowledge of medical terminology and excellent written, verbal, communication skills and customer service skills are required.
• Excellent telephone skills required.

Preferred:

• Bilingual English/Spanish
• Knowledge of medical terminology, third party payer billing and managed care requirements.