Groomer in Brockton, Massachusetts at JM Pet Resort & Veterinary Clinic

Our mission is to support lifelong harmonious relationships between people and their pets. As experts in our field, we offer trusted guidance to pet parents and support them through all ages and stages while delivering 360° of Happy Health® to their beloved pets. We strive to empower a creative team of individuals in building careers in animal care where they feel valued, inspired, and live in a culture of recognition and growth.

At JM Pet Resort and Veterinary Clinic, you'll be part of a supportive, collaborative team that values both pets and people. We offer opportunities to grow, make a difference in the lives of animals, and help clients feel confident in their pets' care.

Job Summary

The Groomer at JM Pet Resort & Veterinary Clinic provides grooming services for pets across multiple areas of our facility, including boarding, daycare, training and drop-off appointments. In alignment with our mission treats all pets like family. Groomers deliver services with compassion, focusing on both the emotional and physical well-being of each pet. You will engage with clients to gather feedback, ensure satisfaction and build lasting relationships.

This is a part-time position, including Sunday availability.

Essential Responsibilities

• Completes superior grooms i.e. bathing, brushing, blow-drying, de-matting, cutting or trimming hair/ fur, gland expression, teeth brushing, nail clipping and grinding and other specialty services
• Maintains a clean and organized shared grooming area
• Learns and follows a color-coded caution system describing employee restrictions and permissions for dog handling
• Uses all grooming forms as required including salon checklists, border check-in forms, grooming report cards, grooming surveys and grooming coupons
• Practices positive reinforcement dog training using treats
• Conducts all work in accordance with company policies and procedures ensuring the safety and well-being of each animal
• Actively engages pet parents and pets, share product knowledge and educate pet parents
• Positively interacts with pet parent’s in-person, via email, text and phone providing them with proactive communication and exceptional service
• Assists with evacuation off all animals if an emergency occurs

Qualifications

• 2+ year’s professional grooming experience
• Passionate about animal welfare, treats all animals with compassion and kindness
• Comfortable interacting with all dog breeds large and small

Education

• High School diploma or equivalent preferred but not required
• Dog Groomer Professional Certification preferred

Computer Skills

• Must be able to learn and efficiently use company software
• Must be able to learn new technology in accordance with business needs

Physical Demands

• Position requires a person to be both indoors and outdoors regardless of the weather
• Majority of the day is spent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
• Must be able to lift 50 pounds regularly, up to 100 pounds with assist
• Must be comfortable working with a wide variety of animals including small and large dogs
• Must be able to work around pet hair and dander
• Must be able to climb 2 flights of stairs multiple times per day

Working Conditions

• Potential exposure to dog and cat bites
• Potential exposure to contagious disease or infection
• Exposure to contaminants
• Exposure to extreme weather (i.e. heat and cold)
• Must work around pet hair and dander

Disclaimer

The above information has been designed to indicate the general nature of work performed by employees within this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed or deleted in accordance with business needs.

• 401(k)
• 401(k) matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Employee Discount
• Paid Time Off