Inshop/Driver - Middletown Jimmy John's in Louisville, Kentucky at Sovereign Restaurant Group LLC

About the Role:

The In Shop/Delivery Driver role located at our Middletown location, is a critical position responsible for ensuring timely and safe delivery of products to customers while maintaining excellent service standards. This role combines in-shop duties with delivery responsibilities, requiring a versatile individual who can manage inventory, assist with order preparation, and navigate delivery routes efficiently. The successful candidate will act as a representative of the company, providing courteous and professional interactions with customers during deliveries. Attention to detail and adherence to safety protocols are essential to maintain product integrity and ensure compliance with transportation regulations. Ultimately, this position supports the company’s commitment to customer satisfaction and operational excellence by bridging the gap between in-store operations and customer delivery services.

Minimum Qualifications:

• Valid driver’s license with a clean driving record.
• Ability to lift and carry heavy items safely, typically up to 50 pounds.
• Basic knowledge of vehicle maintenance and safety procedures.
• Strong communication skills and a customer-focused attitude.
• High school diploma or equivalent.

Preferred Qualifications:

• Previous experience in delivery driving or logistics.
• Familiarity with the Hinkleville area and surrounding regions.
• Experience using GPS and route planning software.
• Forklift certification or experience operating warehouse equipment.
• Ability to work flexible hours, including weekends if necessary.

Responsibilities:

• Prepare and organize products for delivery, ensuring accuracy and quality of orders.
• Load and unload delivery vehicles safely and efficiently, maintaining proper handling of goods.
• Drive delivery routes within assigned areas, adhering to traffic laws and company safety policies.
• Provide excellent customer service by communicating professionally and addressing customer inquiries or concerns during deliveries.
• Assist with in-shop tasks such as inventory management, stocking, and maintaining a clean and organized workspace.
• Perform routine vehicle inspections and report any maintenance or safety issues promptly.
• Collaborate with team members to coordinate delivery schedules and optimize route efficiency.

Skills:

The required skills such as safe driving, customer communication, and physical stamina are essential for daily delivery operations and ensuring customer satisfaction. The ability to organize and prepare orders efficiently supports smooth in-shop workflows and timely dispatch. Preferred skills like route planning and familiarity with local geography enhance delivery efficiency and reduce transit times. Knowledge of vehicle maintenance helps in identifying and preventing potential issues, ensuring reliability and safety on the road. Additionally, strong interpersonal skills facilitate positive interactions with customers and team members, contributing to a collaborative and service-oriented work environment.