Respiratory Therapist (RT) Navigator in at QUIPT HOME MEDICAL INC

The RT Navigator is responsible for ensuring optimal patient outcomes through consistent follow-up, equipment monitoring, and proactive intervention. This role enhances patient adherence to prescribed respiratory therapies by coordinating post-setup checks, ongoing compliance monitoring, patient communication, and physician collaboration.

Essential Duties and Responsibilities

Daily Monitoring

? Check ventilator software daily to assign new patients to the appropriate RT.

24-Hour Post-Setup Check

? Verify data transmission and modem connectivity, troubleshoot mask fit/settings/transmission issues, confirm device settings match the prescription, and document in the chart and vent software.

Weekly Follow-Up Calls (Weeks 1–3)

? Confirm the one-month in-person check is scheduled, resolve issues remotely or coordinate an in-home visit, and document all calls in Carrena and BT.

Monthly Compliance Review

? Analyze usage data, upload compliance documentation, review in-home visit notes, and escalate non-compliant patients with increased outreach, in-home visits, or alternative therapy options.

Patient Support

? Address barriers to therapy use and provide solutions, particularly around mask fit and comfort.

NIV Monitoring (COPD)

? Track compliance and required 6-month MD visits; evaluate for daytime use, MP ventilation, and intrinsic PEEP; adjust settings as needed; document all findings.

Care Plan & Physician Communication

? Develop, upload, and fax the plan of care to referring physicians.

Chart Reviews & Referrals

? Identify patients needing further evaluation, recommend additional therapies, follow up to improve outcomes and reduce readmissions, and hand off structured referral documentation to the sales team.

Qualifications

? Current state licensure as a Respiratory Therapist (RT) or Registered Respiratory Therapist (RRT).

? Experience with non-invasive ventilation (NIV), CPAP/BiPAP, and related respiratory equipment preferred.

? Familiarity with Brightree, Care Orchestrator, AirView, React, or similar platforms preferred.

? Strong communication, documentation, and organizational skills.

? Ability to manage a caseload with minimal supervision and prioritize across multiple patient touchpoints.

Working Conditions

? Primarily remote/office-based with periodic need for in-home patient visits or coordination of in-home visits.

? Regular use of phone, fax, and digital health platforms for patient and physician communication.