P/T Admissions Specialist in Boston, Massachusetts at Bunker Hill Community College

Under the Guidance of the Assistant Director of Admissions and Recruitment, the Part-Time Admissions Specialist will be the first point of contact for prospective students and their families, who are applying to Bunker Hill community College. The primary focus of this position is to engage students and answer their questions about applying and enrolling at Bunker Hill. The Admissions Specialist is a member of the Admissions and Recruitment team and will support the successful onboarding of all students applying to the College.

Responsibilities:

• Engage directly with students using a variety of communication tools including Gecko live chat, email, and text messaging to answer questions about the admissions and enrollment process at Bunker Hill Community College.
• Utilize TargetX, a customer relationship management (CRM) system, to post notes on communication interactions with students, to track the stages of a student's application, to provide updates to student with information on how to complete their enrollment at the College.
• Assist students with completing their applications to the College; help students trouble shoot technical difficulties related to their application.
• Responsible for reviewing and responding to email inquiries sent to the Admissions and Recruitment email account and making appropriate referrals.?
• Participate in enrollment division outreach campaigns to prospective students, applicants and newly accepted students to help them navigate their next steps in the enrollment process at Bunker Hill.?
• Participate in ongoing professional development and training on student information systems (Colleague), transcript equivalency systems (Transferology, Image Now, and TES), and customer relationships management systems (TargetX CRM).
• Participate in Admission and Recruitment staff meetings and one-to-one supervisory meetings.?
• Perform other administrative duties as assigned by Enrollment Management administrators.

Additional Information:

Salary: $36.55 an hour at 18.5 hours a week. Part-Time Non-Benefited position.

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision.

Application Instructions:
To be considered for this position please upload the following documents to your account:

• Resume
• Cover Letter

Please be sure to address the Required Qualifications in your documents.