Mobile Health Unit Medical Assistant in Dorchester Center, Massachusetts at Codman Square Health Center Inc

Position Summary:

The Mobile Health Van Medical Assistant is a multi-functional team member responsible for supporting clinical, operational, and patient service activities within a community-based mobile healthcare setting. This role combines traditional medical assistant duties with responsibilities as a van driver, phlebotomist, vaccine administrator, and patient service representative to ensure safe, efficient, and patient-centered care delivery. The position supports Codman Square Health Center’s(CSHC) model focused on access, quality, health equity, and population health outcomes.

Primary Responsibilities:

Clinical Support

• Prepare patients for examination and treatment by obtaining vital signs, documenting medical histories, and entering information into the electronic health record (EHR).
• Assist providers with examinations, procedures, screenings, and point-of-care testing.
• Perform specimen collection including phlebotomy and other CLIA-waived testing.
• Administer vaccines and medications under standing orders, protocols, or provider direction.
• Monitor patients post-procedure or vaccination and respond appropriately to adverse events.
• Maintain infection control, OSHA, and safety standards within the mobile environment.

Mobile Unit Operations & Driving

• Safely operate the mobile health van to scheduled community locations in compliance with state and organizational requirements.
• Conduct daily vehicle safety checks and coordinate maintenance reporting.
• Assist with mobile site setup and breakdown, ensuring efficient patient flow and equipment readiness.
• Maintain supply inventory, cold chain monitoring, and equipment functionality within the mobile unit.

Patient Access & Service

• Perform patient registration, insurance verification, sliding fee eligibility support, and check-in/check-out workflows.
• Obtain consents, releases, and demographic information while maintaining HIPAA compliance.
• Provide visit summaries, patient education, and follow-up instructions.
• Coordinate referrals, scheduling, and communication across care teams.

Care Coordination, Outreach & FQHC Support

• Support outreach events, preventive care campaigns, and community partnerships.
• Assist with quality measure gap closure (e.g., immunizations, screenings, chronic care).
• Support Uniform Data System (UDS) documentation accuracy and compliance.
• Promote culturally responsive and trauma-informed care aligned with CHC mission.

Other duties and/or other departments/locations as applies.

Qualifications & Skills:

• High school diploma or equivalent required; completion of accredited Medical Assistant program preferred.
• Medical Assistant certification (CMA, RMA, CCMA, or equivalent) preferred or required per policy.
• Valid driver’s license with acceptable driving record required.
• Phlebotomy competency required or willingness to obtain.
• Vaccine administration training required or willingness to obtain.
• CPR/BLS certification required.
• Experience in community health, FQHC, public health, or mobile care preferred.
• Bilingual skills preferred based on service population.

Knowledge, Skills, and Abilities

• Competency in vital signs, specimen collection, and immunization workflows.
• Strong patient service and registration skills in diverse populations.
• Ability to work autonomously in mobile and community environments.
• Effective communication, teamwork, and problem-solving skills.
• Understanding of health equity, social determinants of health, and community-based care.

Work Environment & Physical Requirements

• Work performed primarily in a mobile health van and community-based settings.
• Frequent standing, walking, bending, lifting (up to 40 lbs), and equipment setup.
• Travel to multiple community locations and occasional outdoor work.

Physical Requirements:

· Must be able to stand or sit for prolonged periods (at least 50% of the time)

· Visual acuity sufficient for frequent reading and computer use