Member Benefits Specialist in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Member Benefits Specialist in the United States.

This role supports the execution and ongoing management of a large-scale member benefits ecosystem within a mission-driven, community-focused organization. You will help coordinate vendor partnerships, ensure accurate contract fulfillment, and support the delivery of member-facing benefits across digital and in-person channels. Working closely with senior program leadership, you will play a key role in maintaining operational excellence across partnerships and benefit programs. The position requires strong organization, attention to detail, and the ability to manage multiple workflows in a fast-paced, collaborative environment. You will also contribute to improving systems, streamlining processes, and enhancing the overall member experience. This is a remote role with occasional travel for key events and partnership needs.

• Support the daily management of active vendor partnerships by maintaining accurate contracts, timelines, deliverables, and documentation across systems such as Salesforce and Monday.com.
• Track and manage member benefit inventory across multiple channels, including digital placements, email features, social media, events, and sponsorship opportunities.
• Oversee fulfillment tracking to ensure contractual obligations are met and promotional opportunities are properly executed and optimized.
• Serve as the initial point of contact for inbound partner interest, coordinating intake, preliminary qualification, and next steps in the evaluation process.
• Prepare and maintain due diligence and eligibility documentation, including updates during renewals or partnership changes.
• Support onboarding of new vendor partners and coordinate setup processes across internal platforms and website systems.
• Collaborate with internal teams to support benefit launches, ensure accurate communications, and maintain alignment across stakeholders.
• Assist with reporting, operational tracking, and continuous improvement of partnership workflows and internal processes.

This role requires strong organizational capabilities, operational rigor, and experience supporting partnerships or program coordination in a fast-paced environment. Candidates should be comfortable managing multiple projects, maintaining detailed records, and collaborating across teams and stakeholders.

• Bachelor’s degree or equivalent professional experience in business, marketing, nonprofit operations, project management, or a related field.
• At least 3+ years of experience in business development support, strategic partnerships, account coordination, program management, or similar roles.
• Experience managing multiple concurrent projects and tracking detailed workflows across systems and stakeholders.
• Strong organizational skills with high attention to detail, accuracy, and follow-through.
• Excellent communication skills, including writing, editing, and stakeholder management across diverse audiences.
• Proven ability to work collaboratively, think critically, and adapt in evolving environments.
• Experience with tools such as CRM platforms (e.g., Salesforce), project management systems (e.g., Monday.com), and Microsoft Office Suite.
• Demonstrated ability to identify process improvements and contribute to operational efficiency.
• Comfort working within mission-driven, inclusive, and equity-focused environments.
• Ability to attend occasional in-person meetings and travel as required.

• Competitive annual salary range of $65,000–$70,000, commensurate with experience.
• Comprehensive health insurance with 100% employer-paid coverage for employees and partial dependent coverage.
• Matching 401(k) retirement savings plan.
• Generous paid time off, including parental leave and sabbatical leave opportunities.
• Professional development support and reimbursement programs.
• Remote work flexibility with occasional travel requirements.
• Inclusive, collaborative, and values-driven workplace culture.
• Casual dress code and emphasis on employee well-being and authenticity at work.