Medical Receptionist in Omaha, Nebraska at PainPoint Health

Medical Receptionist - Pain Management
Monday-Thursday 8 AM-5:30 PM & Friday 8 AM-12 PM | $18-20/hour | Full-Time
Location: Omaha, NE 68114

Looking for a rewarding career where you can make a positive first impression every day?
Join Midwest Pain Clinics (MPC), a leading pain management practice dedicated to helping patients regain function and improve their quality of life. As the first point of contact for our patients, you'll play an essential role in creating a welcoming experience while supporting a collaborative clinical team in a modern outpatient setting.

Why You'll Love Working Here

• Consistent Monday-Friday schedule with early Fridays
• No evenings, weekends, or holidays
• Outpatient clinical environment
• Collaborative and supportive healthcare team
• Meaningful patient interaction every day
• Stable, growing organization
• Comprehensive benefits package
• Opportunity for professional growth

What You'll Do
As a Medical Receptionist, you'll help create a positive patient experience by providing exceptional customer service and administrative support while ensuring efficient front office operations.

• Welcome patients and complete check-in, check-out, and registration.
• Collect co-pays, deposits, and required patient documentation.
• Prepare and organize new patient paperwork, insurance information, and privacy forms.
• Answer and direct incoming phone calls professionally.
• Schedule appointments and assist with daily front office operations.
• Create, update, and maintain accurate patient records and medical charts.
• File medical documentation while maintaining confidentiality.
• Prepare examination rooms and assist with patient flow.
• Record patient histories, vital signs, and test results as directed.
• Maintain a clean, organized reception and clinical environment.
• Ensure compliance with HIPAA, OSHA, and facility policies.
• Complete required annual training and perform additional duties as assigned.

Qualifications
Required

• High school diploma or GED.
• Minimum of three (3) year of experience in a medical clinic.
• Excellent verbal, written, and interpersonal communication skills.
• Strong customer service and organizational skills.
• Medical billing experience preferred.
• Proficiency with Microsoft Office Suite or related software.

Preferred

• Previous experience in a healthcare or medical office setting.
• Knowledge of medical terminology, office procedures, and medical record management.

Skills for Success

• Creates a welcoming, patient-focused experience.
• Communicates professionally in person and over the phone.
• Maintains organization and accuracy in a fast-paced environment.
• Protects patient confidentiality and handles sensitive information with professionalism.
• Takes initiative while working both independently and as part of a collaborative team.
• Demonstrates excellent attention to detail and time management.

Benefits
Health & Wellness

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA)
• Wellness Tools

Financial Benefits

• 401(k) Retirement Plan
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• DailyPay - On-Demand Pay Access

Work-Life Benefits

• Paid Time Off (PTO)
• Company-Paid Holidays

Additional Perks

• Bonusly Employee Recognition Program

Join Our Team
If you're looking for an opportunity to provide exceptional patient service while working alongside a compassionate healthcare team in a supportive outpatient setting, we'd love to hear from you!