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Sales Associated (Level 1) in Oxford, Michigan at Lockmasters

NewSalary: $50000 - $55000Job Function: Sales
Lockmasters
Oxford, Michigan, 48371, United States
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Job Description

Position Summary

The Level 1 Sales Associate is an entry-level role responsible for delivering excellent customer service, supporting daily sales operations, and developing foundational sales skills. This position focuses on assisting customers, building product knowledge, and contributing to a positive customer service experience while learning company sales processes and standards.

Key Responsibilities

  • Provide prompt, professional customer engagement
  • Assist customers with product selection and basic inquiries
  • Utilize ERP system to manage sales orders and transactions
  • Gather submittal and template materials
  • Coordinate Factory Quote Request
  • Perform Project Management Functions (follow up on open orders)
  • Follow company policies, sales procedures, and safety standards
  • Meet or support individual and team sales goals
  • Handle basic customer concerns and escalate issues when needed
  • Participate in training sessions
Qualifications
  • High school diploma or equivalent (preferred)
  • No prior sales experience required
  • Strong communication and interpersonal skills
  • Customer-focused mindset with a positive attitude
  • Basic math and computer skills

Core Competencies

  • Attention to detail and accuracy
  • Effective communication
  • Decision-making and problem-solving
  • Active listening
  • Willingness to learn
  • Dependability
Growth Opportunities
  • Advancement to Sales Associate II or Senior Sales Associate
  • Ongoing sales and product training
Compensation and Benefits
  • Competitive salary based on experience
  • Health, dental, and vision benefits
  • Paid time off and holidays
  • Retirement plan options
  • Opportunities for professional development

Job Location

Oxford, Michigan, 48371, United States

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